Implementations Manager

🕒 5 days ago

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GXO Logistics, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

📦 Logistics

🚗 Transport

🤝 B2B

Logistics • Transport • B2B

GXO Logistics, Inc. is a leading global provider of game-changing logistics solutions to companies in every major industry. The company operates large-scale warehousing, distribution, transportation, and fulfillment services, using technology and operational expertise to optimize clients’ supply chains and improve efficiency. GXO also manages recruitment and staffing for operational roles and emphasizes innovation, accessibility, and equal employment opportunities in its operations.

📋 Description

• Defines the concept of operations in conjunction with contractual exhibits through the development of the project scope, KPIs, system requirements, process flows and SOPs • Provide onsite support throughout the project and assists in coordinating resources during go-live • Implement and maintain operational processes and procedures • Coordinate and manage cross-functional teams, including operations, logistics, IT, engineering and customer service, to ensure that new clients are set up for success • Conduct regular status meetings with clients and internal teams to track progress and identify any potential issues • Develop and maintain strong relationships with internal stakeholders and external clients to ensure their satisfaction with our services • Leads and coaches the implementation team throughout the project to ensure a successful launch of complex and strategic new business • Oversees the development of contractual documents and addendums • Identifies and manages risk throughout the project, ensuring communication to all stakeholders including executives and clients

🎯 Requirements

• 5 years of experience working in startup environments, operations and change management • Experience with Microsoft Office and computerized scanner equipment • Experience working in 3PL, distribution or fulfillment centers • Bachelor’s or master’s degree in Supply Chain Management, Business or related field (it’d be great if you also have) • 3 years of experience in 3PL (it’d be great if you also have) • Availability to travel up to 75% of the time (it’d be great if you also have) • Basic SQL experience (it’d be great if you also have) • Ability to engage and collect testing information from cross functional teams and translate that information into practical testing scenarios within a WMS or automation (it’d be great if you also have) • WMS experience (it’d be great if you also have) • Availability to work a flexible schedule including some weekends (it’d be great if you also have) • Ability to influence others, work as part of a team and act as a catalyst for change (it’d be great if you also have)

🏖️ Benefits

• full health insurance (medical, dental and vision) • 401(k) • life insurance • disability • opportunity to participate in a company incentive plan