Finance Implementation and Support Consultant

🕒 July 28

🇨🇦 Canada – Remote

💵 $80k - $99k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harris Computer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Provide high quality support to clients, meeting contractual obligations and maintaining customer satisfaction and timely resolution • Communicate application changes and occasional regulatory and legislative updates to clients • Implement new customers from start to finish, including setup analysis, testing, and training • Provide ongoing customer support, troubleshooting, and application and reporting training • Prepare and maintain training documentation and user guides • Assist with business development activities, including proposals, statements of work, and presentations • Participate in project planning and implementation • Develop deep functional and technical understanding of applications to address issues and questions • Troubleshoot software and implementation issues and provide workarounds and functional implementation guidance • Review, prioritize, update, and resolve tickets with complete documentation • Diagnose and document software issues and bugs and coordinate resolutions with technical support and software development teams • Design product features with software development teams, including AI and automation opportunities • Use AI-powered tools to accelerate documentation, ticket triage, data analysis, and client-facing communications • Perform other duties as required or assigned

🎯 Requirements

• CPA (Chartered Professional Accountant) designation • Minimum 5 years of financial processing experience, understanding of business processes and reporting requirements • Ability to handle client inquiries, requests, and complaints in an efficient, effective, and professional manner • Proficiency with Microsoft Office, Excel-based reporting tools, report writing, and business applications • Excellent troubleshooting and analytical problem-solving skills • Experience using SQL or similar data modeling • Practical experience using AI tools in a professional setting to support tasks such as data analysis, documentation, or client communication • Comfort learning and adopting new AI-enabled features within enterprise or financial software applications • Superior oral, written, and presentation skills are required • Strong organizational and time management skills, with the ability to manage competing priorities and timelines • Ability to work independently, as well as in a team environment • Previous experience with finance systems, reporting, and workflows within the healthcare industry, including General Ledger, Accounts Payable, Accounts Receivable, and Asset Management • ERP implementation or support experience • Knowledge of financial reporting, analytics, and dashboard creation • Exposure to AI-driven or predictive analytics for financial forecasting, anomaly detection, or automated reporting • Familiarity with prompt engineering or configuring AI assistants to support internal documentation and client-facing knowledge bases • Thorough understanding of software concepts, interfaces, and technology • Experience with user acceptance testing

🏖️ Benefits

• Comprehensive benefit package • Lifestyle benefits • 3 weeks of paid vacation starting the first year • 5 days of personal leave per year • An RRSP program with employer participation • Fully remote within Canada