Implementation Specialist – Retail Solutions

October 24

Apply Now

Receive Emails with Similar Jobs

Harris Computer

WebsiteLinkedInAll Job Openings

Software • Enterprise • Public Sector

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

10,000+ employees

Founded 1993

🏢 Enterprise

📋 Description

• Understand the client’s operational processes and business context. • Participate in preparatory meetings with various internal teams. • Gather business requirements using our internal tools and questionnaires. • Prepare training materials and a clear implementation schedule. • Plan and coordinate meetings and training sessions with the client. • Support the migration of information into our system (without programming). • Adjust system configuration based on defined operational needs. • Train store super-users, both on customer site and remotely. • Provide active support during the go-live phase. • Monitor project progress and follow up regularly with clients. • Prepare and assist the client during the testing phase. • Collaborate with internal teams to ensure a successful implementation.

🎯 Requirements

• Ability to manage multiple client projects simultaneously. • Knowledge of retail operations (hardware, building materials, lumber). • Accounting knowledge. • Excellent communication skills in English. • French will be an asser but not a requirement. • Strong organizational skills, with the ability to prioritize and manage stress. • Team-oriented, positive, and solution-focused mindset. • Flexibility to work with clients in different time zones remotely and on customer site traveling across canada.

🏖️ Benefits

• Remote work. • 3 weeks of paid vacation in the first year, 4 weeks after 3 years, 5 weeks after 7 years. • 5 personal days per year. • 100% employer-paid group insurance from day one. • Active lifestyle program (annual allowance). • Employee Assistance Program. • Group RRSP with employer contributions. • Birthday gift. • Career development opportunities.