Utility Billing Specialist

Job not on LinkedIn

August 15

⛷️ Utah – Remote

Although this job is listed in Utah, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

📊 Billing Specialist

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Havenpark Communities

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Real Estate

Havenpark Communities is a company that provides quality and affordable manufactured homes in caring communities across the United States. Their aim is to create enjoyable living experiences for their residents by offering a place they can truly call home. The company also offers benefits such as academic scholarships and a Springboard to Success program, showing their commitment to the welfare and success of their residents.

201 - 500 employees

🏠 Real Estate

📋 Description

• Utility Recapture and Billing (~50% of time) • Identify and troubleshoot problematic meters and other metering equipment. • Ensure each home has a working meter. • Review and approve monthly utility billing. • Detect leaks and assist teams in finding and correcting them. • Manage utility expenses by submitting sewer leak adjustments and negotiating waste removal contracts. • Audit utility invoices, including waste removal invoices, to ensure rates are correct. • Budgeting (~10% of time) • Assist the Utility Billing Manager with creating annual utility income and expense budgets. • Monthly budget change request • Community Support (~40% of time) • Serve as an account admin for Waterscope. • Assist field staff by troubleshooting utility billing issues and questions from residents. • Inspect and audit resident billing information for accuracy. • Research, interpret, and analyze account history to resolve billing questions on meter readings. • Serve as the in-house expert for meter reading systems, devices, and software

🎯 Requirements

• Education: You have a bachelor’s degree. A degree in business administration, business management, or business operations is preferred but not required. • Experience: You have 1+ years’ of experience in multi-family home utility billing. Manufactured home experience is a plus. • Physical Demands: You can spend long hours sitting while using office equipment, such as computers. • Skills: You have strong organizational skills and attention to detail. You are able to think critically and are a problem solver. In addition, you have excellent written and verbal communication skills. • Additional Requirements: You are technologically proficient with MS Office software products and able to learn new programs with ease.

🏖️ Benefits

• Competitive salary • Comprehensive health benefits • Generous PTO • Paid holidays • 401(k) with a 6% company match • Infinite opportunities to learn, develop and sharpen skills