Manager, Strategic Accounts

Job not on LinkedIn

🕒 June 26

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $90k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Health Evolution

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🤝 Non-profit

💼 Consulting

Healthcare • Non-profit • Consulting

Health Evolution is an organization that brings together leaders from the healthcare industry, including chief executives, presidents, founders, board chairs, and policymakers. Through in-person gatherings and the publication of insights, it helps industry leaders accelerate progress, develop opportunities, and shape new strategies. The organization focuses on creating a high quality and efficient healthcare system that prioritizes prevention, affordability, access, equity, and positive outcomes for individuals and their communities.

📋 Description

• Owns a portfolio of strategic memberships, serving as the primary point of contact for assigned accounts across the full membership lifecycle • Drives member satisfaction, retention, and revenue growth by deepening executive relationships, managing renewals and contracting • Identify cross-sell and upsell opportunities by analyzing current account usage and business objectives • Manage contract renewals and negotiate terms to maximize account lifetime value • Track sales performance metrics and document strategic account plans within Salesforce • Build and maintain strong, long-term relationships with key members and decision-makers • Conduct regular business reviews and strategy check-ins to ensure member goals are being met • Manage the end-to-end membership contract process • Serve as a professional, high touch point of contact for executive prospects and returning members • Draft and dispatch sophisticated, brand-aligned membership communications for both prospects and active accounts • Coordinate with internal teams to resolve member issues and deliver customized solutions • Maintain and optimize the business development pipelines in Salesforce and Box

🎯 Requirements

• 3–5+ years in strategic account management, customer success, or membership/partnership management, preferably within health care or a professional membership organization • bachelor's degree or equivalent experience • Proven experience managing data architecture within Salesforce and document workflow in Box • familiarity with marketing automation platforms (e.g., Pardot/Account Engagement) is highly preferred • Exceptional written and verbal communication skills • Strong organizational habits with a track record of managing multiple contracting, scheduling, and documentation workflows simultaneously under tight timelines • Ability to travel and provide high-energy, high-touch onsite operational support at premier, in-person executive leadership events

🏖️ Benefits

• Ability to work remotely • Competitive compensation • Competitive, comprehensive health care coverage • Flexible paid time off • 401k w/company match