Hedonist Artisan Chocolates, LLC
11 - 50 employees
Founded 2007
👥 B2C
🛍️ eCommerce
🛒 Retail
B2C • eCommerce • Retail
Hedonist Artisan Chocolates, LLC is a maker of handcrafted chocolates located in Rochester, NY, specializing in a variety of chocolate products including Valentine’s Day gifts, chocolate gift baskets, and vegan options. The company emphasizes the enjoyment of chocolate as a luxury experience and offers a range of customization options for events and corporate gifts. Their chocolates are crafted with fresh ingredients, focusing on quality and indulgence to provide customers with a delightful sensory experience.
Customer Success, Biz Ops
Job not on LinkedIn
🕒 April 1
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Hedonist Artisan Chocolates, LLC
11 - 50 employees
Founded 2007
👥 B2C
🛍️ eCommerce
🛒 Retail
B2C • eCommerce • Retail
Hedonist Artisan Chocolates, LLC is a maker of handcrafted chocolates located in Rochester, NY, specializing in a variety of chocolate products including Valentine’s Day gifts, chocolate gift baskets, and vegan options. The company emphasizes the enjoyment of chocolate as a luxury experience and offers a range of customization options for events and corporate gifts. Their chocolates are crafted with fresh ingredients, focusing on quality and indulgence to provide customers with a delightful sensory experience.
📋 Description
• Troubleshoot and manage day to day customer communications and support requests • Project manage new customer onboarding, including data migration, account setup, and training • Maintain product FAQ documentation • Update customers on newly released and upcoming product improvements • Gather product feedback and help define product requirements • Contribute to building a kind and winning company culture
🎯 Requirements
• Kind and collaborative people • Someone excited to build business functions from the ground up while growing their skills and scope • You have performed and enjoy training and working with customers in a support capacity • You’ve worked with databases in some capacity (you don’t need to know how to code) • You have experience working in a B2B (especially SMB) technology setting • Excellent communication and collaboration abilities • Strong problem-solving skills and meticulous attention to detail • Eye for design
🏖️ Benefits
• Healthcare
Apply NowSimilar Jobs
🕒 April 1
Customer Success Manager ensuring customer satisfaction and driving product adoption for CXApp's innovative platform. Building customer relationships and collaborating with teams to identify growth opportunities.
🕒 April 1
Customer Success Manager ensuring success of Amplemarket customers through relationship building and product guidance. Responsible for onboarding, account management, and quantitative tracking.
🕒 April 1
Enterprise Customer Success Manager at Five9 managing a dedicated portfolio of clients. Developing strategies and maintaining relationships to ensure customer satisfaction and success.
🇺🇸 United States – Remote
💵 $91.7k - $142.2k / year
⏰ Full Time
🟠 Senior
🔴 Lead
🏆 Customer Success
🦅 H1B Visa Sponsor
🕒 April 1
Enterprise Customer Success Manager at Virtuous ensuring satisfaction and growth for major nonprofit clients. Collaborating across teams to drive product adoption and deepen customer relationships.
🕒 April 1
Customer Success Specialist providing digital marketing support for agency website clients. Handling inquiries and managing tasks through various communication channels.
