Client Communications Specialist

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🕒 July 28

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Logo of Animal Medical Center

Animal Medical Center

11 - 50 employees

🏥 Healthcare

🧘 Wellness

Healthcare • Wellness

Animal Medical Center is a full service animal hospital that cares for dogs and cats in Hesperia, California. Their wide range of services includes exams, consultations, preventive care, low cost vaccinations, diet recommendations, junior and senior pet wellness care, dental care, surgical procedures, digital radiology, and ultrasound.

📋 Description

• Schedule appointments for various Specialty Services using the Cornerstone system • Triage urgent calls efficiently and effectively • Process referral calls from outside veterinarians and clients • Answer phones and direct calls appropriately • Respond to internal and external clients in a respectful, friendly, and thorough manner • Provide clients with status updates and patient information • Maintain a detailed-oriented approach while multitasking in a fast-paced environment

🎯 Requirements

• Minimum 1-2 years of veterinary medical office experience is required • Knowledge of medical terminology is preferred • Proficient in computer skills: Microsoft Office, Outlook, Cornerstone EMR system, Alcatel-Lucent Phone system • Speed typing skills of 40+ wpm required • Ability to provide consistent and exceptional customer service • Pleasant speaking voice • Articulate, dependable, hardworking, compassionate, and flexible with scheduling • Proven experience in a detail-oriented environment.

🏖️ Benefits

• A Commitment to Lifelong Learning • State-of-the-Art Facilities • Access to a multidisciplinary team of veterinarians

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