Product Operations Manager

Job not on LinkedIn

October 6

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+7 more states

🏄 California – Remote ⛰️ Colorado – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ☕ Washington – Remote

💵 $100k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚡️ Product Operations

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Hey Jane

WebsiteLinkedInAll Job Openings

Healthcare Insurance

Hey Jane is a virtual healthcare service provider specializing in reproductive and sexual health care. The company offers a range of services including medication abortion, emergency contraception, and treatments for UTIs, yeast infections, bacterial vaginosis, and herpes, all accessible through a virtual platform. Hey Jane provides discreet, judgment-free care with fast and affordable access to medication and expert support. They operate across several states in the U. S. , allowing patients to consult with providers online and get prescriptions delivered directly to their pharmacy or via mail. Their mission is to make reproductive health care more accessible and compassionate, ensuring privacy and support throughout the treatment process.

2 - 10 employees

Founded 2021

⚕️ Healthcare Insurance

💰 $6.1M Venture Round on 2022-10

📋 Description

• Own and improve product operations processes, tools, and workflows that drive alignment and execution across teams • Partner with operations, engineering, and clinical teams to support the full product lifecycle—from requirements to release and optimization • Create and maintain product documentation, including requirements, release notes, and process guides • Coordinate and track release readiness, including testing, launch planning, and communication to stakeholders • Maintain release calendars to ensure visibility and alignment across the organization • Configure third-party tools to enable messaging, automations, scheduling, and data collection • Gather and analyze data to generate insights, track performance, and recommend process or product improvements • Identify and resolve operational gaps, building scalable processes that improve efficiency and quality

🎯 Requirements

• 3+ years of experience in product management or operations, preferably in healthtech, consulting, or startups • Strong organizational and project management skills, with a track record of supporting cross-functional teams to deliver on time and with quality • Ability to manage multiple priorities and stakeholders with attention to detail and follow-through • Excellent written and verbal communication skills; able to translate strategy into clear requirements and documentation • Experience configuring and managing third-party tools for chat, workflows, scheduling, and forms (i.e. Intercom, Typeform, Jotform) • Analytical mindset with experience tracking KPIs and operational metrics, and comfort working with data to generate insights and inform decision-making • Experience with product lifecycle processes, release management, and technical documentation • Thrives in fast-paced, ambiguous environments; adaptable, resourceful, and solutions-oriented • Passion for Hey Jane’s mission and a commitment to expanding access to essential healthcare

🏖️ Benefits

• Compensation: $100-115k + equity • Remote from approved states (CA, CO, IL, MA, MD, NJ, NY, OR, and WA) with preference in NYC • Unlimited vacation • Health, dental, and vision insurance with FSA