Patient Services Manager

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October 28

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HHS, LLC

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Healthcare • Government • Hospitality

HHS, LLC is a leading provider of outsourced support services across various industries, including aviation, education, government, healthcare, hospitality, and senior living. With decades of experience, HHS specializes in enhancing customer experiences by offering tailored solutions such as facilities management, food and dining, and housekeeping services. Their commitment to quality assurance and operational efficiency allows organizations to focus on their core missions while relying on HHS for comprehensive support services.

10,000+ employees

Founded 1975

🏛️ Government

📋 Description

• Provide leadership that supports a team environment that fosters morale, passion, quality, and respect • Lead and manage team member recruiting, training, development • Perform daily inspections and assessments and coach and counsel team members • Provide education to patients, families, nursing, food service, and other facility staff on nutritional needs • Coordinate and evaluate food service standards to ensure patient satisfaction and nourishment • Take action and provide excellent customer service to correct any issues that occur • Implement, manage, and maintain the patient ambassador program for high-quality service • Collaborate with department, facility, and company leadership to achieve goals

🎯 Requirements

• Experience managing a team and in customer service • Computer experience with word processing, spreadsheets, and various software • Must be willing to relocate for promotion opportunities • Certified Dietary Manager, Registered Dietitian, or Licensed Dietitian preferred

🏖️ Benefits

• Paid time off (vacation and sick) • Medical, dental, and vision insurance • 401(k) with employer match • Employee Assistance Program (EAP) • Career development and ongoing training