Lead Product Manager, Care

November 20

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hims & hers

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Healthcare Insurance • eCommerce • Wellness

Hims & Hers is an online platform with over 1 million subscribers that connects patients to licensed healthcare professionals across all 50 states in the U. S. The service offers comprehensive support for sexual health, weight loss, hair regrowth, mental health, and skincare through a 100% online process. Clients can receive personalized treatment plans which may include prescription medications, and benefit from free and discreet shipping. Hims & Hers prides itself on providing accessible and affordable healthcare without the need for insurance, offering transparent pricing and support from licensed providers. It aims to empower individuals by making healthcare and treatment conveniently available on their own terms, including mental health support, which includes treatments for anxiety and depression.

201 - 500 employees

Founded 2017

⚕️ Healthcare Insurance

🛍️ eCommerce

🧘 Wellness

📋 Description

• Develop a deep understanding of providers, clinical teams, and customers — uncovering the pain points that limit care delivery today, and translating them into scalable product solutions. • Integrate company strategy, research, and market insights into product decisions that create differentiated user experiences. • Collaborate closely with engineering leadership on platform architecture decisions, ensuring scalability and compliance. • Consolidate feedback from growth, operations, medical, and technical stakeholders to shape a clear roadmap for the Care Platform. • Define success metrics, measure impact rigorously, and balance customer value, technical feasibility, and business priorities.

🎯 Requirements

• 6+ years of product management experience, with at least 3 years building platform or internal tooling products. • A track record of owning complex, high-impact product areas end-to-end: from defining the problem to driving measurable business outcomes • System & Domain Expertise: Experience building and scaling complex, interdependent platform systems across multiple domains. Preference for candidates with experience in a highly regulated industry (e.g., Healthcare, FinTech) or marketplace/network business model. • Love of data - you intuitively understand the importance of information in the pursuit of the correct path forward, and you know how to access and leverage tools (SQL, Looker, Tableau, Excel, etc) to do so. • You have deep curiosity and empathy — you seek to understand the why behind behavior and data.

🏖️ Benefits

• Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats