Technical Project Manager/Technical Account Manager

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November 3

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NextHire

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Nexthire is a technology driven recruitment platform that enables companies to hire 2x faster with its advanced algorithms based on years of data.The leadership team has several decades of collective experience working for top product development companies in India. We believe in breaking the conventional ideas that have been rooted in the staffing industry. We provide end to end recruitment solutions and are developing amazing tools that will help shape the future of recruitment industry.Trusted by 100+ brands, MNCs and startups alike, we are creating a hiring experience like never before.

11 - 50 employees

📋 Description

• Full Understanding of the Product Technical Architecture • Own the customer relationship post-go-live. • Work hand-in-hand with clients to understand their business processes, map technical workflows, and ensure seamless adoption of our platform. • Dive deep into platform architecture, APIs, and integrations to diagnose issues and translate them into actionable insights for both customers and internal teams. • Simplify complexity — explain technical matters clearly to non-technical stakeholders. • Collaborate with engineering, product, and operations to deliver proactive solutions — not just reactive support. • Handle escalations with patience and professionalism, even when customers are tough. • Continuously analyze usage data and help customers derive maximum ROI from the platform.

🎯 Requirements

• 3–6 years of experience • Strong understanding of software platform architectures • API integrations • Data workflows • Experience with enterprise clients in SaaS / AI-based platforms preferred • Excellent written and verbal communication skills • Exposure to Python, NodeJS, Backend Development, Android Development, SQL, Postman, and cloud platforms (AWS / GCP / Azure).