Remote Raven
HR Tech • Recruitment • B2B
Remote Raven is a company that connects businesses with highly qualified virtual assistants to fill various roles across multiple industries. They focus on providing professional, college-educated, and well-trained remote workers from the Philippines who can handle diverse tasks, including customer service, bookkeeping, digital marketing, HR, healthcare, and web development among others. Remote Raven ensures that these remote workers are fluent in English and hold relevant degrees or certifications. They offer a simple and affordable recruiting process without start-up fees, aiming to help companies streamline their staffing needs with reliable remote personnel.
11 - 50 employees
👥 HR Tech
🎯 Recruiter
🤝 B2B
Account Manager
Job not on LinkedIn
October 22
Remote Raven
HR Tech • Recruitment • B2B
Remote Raven is a company that connects businesses with highly qualified virtual assistants to fill various roles across multiple industries. They focus on providing professional, college-educated, and well-trained remote workers from the Philippines who can handle diverse tasks, including customer service, bookkeeping, digital marketing, HR, healthcare, and web development among others. Remote Raven ensures that these remote workers are fluent in English and hold relevant degrees or certifications. They offer a simple and affordable recruiting process without start-up fees, aiming to help companies streamline their staffing needs with reliable remote personnel.
11 - 50 employees
👥 HR Tech
🎯 Recruiter
🤝 B2B
📋 Description
• Lead client kickoff calls to gather requirements, diagnose CRM pain points, and propose Zoho-based solutions. • Translate client goals into structured project plans, roadmap, workflows, and automations within Zoho CRM, Zoho Projects, Zoho Creator, Zoho Flow, and related apps. • Create, manage, and assign tasks using project management tools (e.g., Zoho Projects, Zoho Sprints) ensuring timely delivery and documentation. • Build, test, and implement automation rules, blueprints, and custom functions using Deluge scripting. • Oversee data integrity, custom reporting dashboards, and pipeline optimization in CRM. • Collaborate cross-functionally with internal teams and developers to ensure quality and alignment across all deliverables. • Produce clear task documentation, SOPs, and screen-recorded walkthroughs to support client onboarding and internal handovers. • Maintain proactive communication with clients to ensure satisfaction, adoption, and upsell opportunities. • Conduct regular check-ins, performance reviews, and strategic planning sessions with clients to assess CRM ROI and feature utilization. • Identify expansion or optimization opportunities within client accounts (e.g., introducing additional Zoho apps or automation). • Support training delivery through live demos, video tutorials, and help documentation tailored to each client’s use case. • Ensure timely feedback collection and follow-through on any support tickets or implementation updates.
🎯 Requirements
• 2–4 years of experience in Zoho CRM administration, implementation, or account management • Strong working knowledge of Zoho One ecosystem: CRM, Campaigns, Flow, Projects, Creator, Analytics, and Desk • Comfortable with Deluge scripting, webhooks, and basic API integrations • Excellent verbal and written communication skills — able to translate technical solutions into simple, business-focused language • Strong project management and client communication skills, with the ability to juggle multiple implementations and client accounts • Experience creating Loom-style screen recordings, SOPs, and task documentation • Self-motivated, deadline-driven, and process-oriented
Apply Now