Technical Sales Manager

November 21

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Hisense USA

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B2C • Hardware • Retail

Hisense USA is the U. S. subsidiary of Hisense, a global consumer electronics and home appliances manufacturer and retailer. The company designs, markets and sells televisions (4K ULED, UHD, miniLED, laser projectors), audio equipment (soundbars/subwoofers), home appliances (refrigerators, ranges, dishwashers, microwaves), air products (window/portable AC, dehumidifiers, HVAC) and commercial displays and HVAC/refrigeration solutions. Hisense USA also provides product support, warranties, firmware downloads, installation services and works through authorized retailers and commercial channels.

51 - 200 employees

Founded 2001

👥 B2C

🔧 Hardware

🛒 Retail

📋 Description

• Facilitate the growth of the Hisense distributor network by engaging in hands-on sales and problem-solving • Introduce new side discharge inverter ducted and ductless HVAC systems, residential packaged systems, and single-phase VRF air and water solutions • Actively train distributor TM’s and contractors on Hisense products, services, and programs • Work closely with distributors, ensuring sales pull-through for business objectives in the Western region of the United States • Develop strong working relationships with sales managers and technical teams within independent wholesale distributors • Train customers on Hisense brand positioning, technology and best practices for HVAC systems • Support the achievement of residential and light commercial sales and market share through distribution development • Coordinate with logistics and service/support teams to ensure adequate systems and parts inventory levels • Assist with processing and expediting customer orders • Coordinate with Marketing and Programs teams for successful promotional, loyalty, and training activities • Schedule, coordinate and conduct distributor training on product quality and technical features • Respond to the needs and expectations of assigned distributors for product support and service

🎯 Requirements

• 3+ years outside sales, HVAC technical support, and/or HVAC training experience • Bachelor’s degree is preferred • Experience working with Independent HVAC distribution within region is preferred • Ability to travel up to 30% within the Region • Skilled with relationship building and building trust with Distributors and Contractors • Expert at in-person and remote presentations with the ability to inspire, persuade, and motivate others • Motivated self-starter who can work independently while supporting key business and leadership objectives • Demonstrated collaboration with functional departments as necessary (service, training, product, logistics, marketing, etc.) • Sales, operational, and strong technical knowledge of residential and light commercial HVAC products and services and the ability to train others • Skilled at developing distributor Territory Managers for delivering our value-add product sales message • Strong communication skills, both written and oral • Knowledge of and experience with two-step distribution, as well as the operational practices of residential HVAC contractors • Proven experience developing and implementing winning business strategies with important accounts • Effective in conflict resolution

🏖️ Benefits

• Equal employment opportunities (EEO) for all employees and applicants