Senior Service Manager

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March 26

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Hoist Group Ireland

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Fintech • Hospitality • Software

Hoist Group Ireland is a technology provider that offers integrated payment solutions and software specifically designed for the hospitality sector. Their platform allows businesses in the hospitality industry to accept payments online, in-person, and through mobile apps, providing a seamless experience for both guests and operators. With products like Property Management Systems and Order Management Software, Hoist Group Ireland aims to enhance operational efficiency and improve guest satisfaction for hotels, bars, and restaurants.

11 - 50 employees

Founded 1994

💳 Fintech

📋 Description

• Hoist Group seeks a Senior Standards Compliance Officer to ensure client satisfaction and compliance. • Main responsibilities include: coordinating service with key clients, reviewing service delivery processes, and managing quality.

🎯 Requirements

• Degree level or equivalent standard of general education within a relevant field. • Minimum 5-7 years in Hospitality Project Management. • Recent experience at a senior management level within a comparable organization. • Must gain respect as a leader and technical go-to person. • Wireless tools certification such as Ekahau. • High expertise with IP technology, networks, and Hospitality solutions.

🏖️ Benefits

• 33 days’ holiday including bank holidays. • Opportunity to choose additional benefits, including healthcare and pension.