Marketplace and Launch Operations Manager

🕒 April 30

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HopSkipDrive

51 - 200 employees

Founded 2014

🚗 Transport

📚 Education

🏢 Enterprise

💰 $37M Series D on 2022-09

Transport • Education • Enterprise

HopSkipDrive is a leading provider of innovative and scalable school transportation solutions, partnering with schools, districts, and counties to provide safe, reliable transportation for youth. They specialize in providing alternatives to traditional school bus routes, catering to students' non-routine needs, those in foster care, and students with special transportation requirements. HopSkipDrive also supports personalized and small group transportation solutions, and uses RouteWise AI technology for transportation optimization. Their service is known for being 40% more affordable than traditional underutilized bus routes. They also address challenges such as bus driver shortages and provide a flexible network of CareDrivers, ensuring safety and reliability.

📋 Description

• Own near-term supply and demand forecasts for launch markets • Operate and optimize marketplace configurations • Design, build, and ship targeted productivity promotions • Evaluate market health by monitoring net revenue and contribution margin • Monitor performance trends and identify root causes • Own end-to-end project workstreams • Leverage AI-assisted workflows for research and performance monitoring

🎯 Requirements

• 3+ years of experience driving superior results in analytical, cross-functional, or operations roles • Excel/Google Sheets power user with advanced formula and dashboard skills • Ability to make nuanced business decisions based on imperfect information • Proven ability to lead projects involving non-direct report stakeholders • Strong communication skills to translate complexity for different functions • High agency in identifying and executing necessary actions • Experience independently pulling and structuring data, with SQL or data querying tools comfort • Working knowledge of Tableau • Comfort using AI tools like Claude, ChatGPT, etc.

🏖️ Benefits

• Equity for full-time employees • Flexible vacation • Medical, dental, and vision insurance • Life insurance • 401(k) • FSA • Drug-free workplace

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