Technical Product Owner

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November 8

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HostPapa

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SaaS • Web 3 • eCommerce

HostPapa is a web hosting company that provides a variety of hosting solutions including shared web hosting, WordPress hosting, VPS hosting, and reseller hosting. They also offer additional services such as domain registration, website building tools, business email services, and security features like SSL certificates. HostPapa prides itself on its 24/7 award-winning customer support available globally, ensuring that customers receive assistance in their preferred language and timezone. With a focus on small businesses, HostPapa aims to empower customers to achieve their online goals with reliable and high-performance hosting services.

51 - 200 employees

Founded 2006

☁️ SaaS

🌐 Web 3

🛍️ eCommerce

📋 Description

• Act as the key communicator and scrum facilitator for assigned products and teams, aligning stakeholders and driving delivery • Translate product vision & goals into actionable, testable user stories with acceptance criteria that include API/data flows, dependencies, and non-functional requirements such as performance, reliability, and security • Own the backlog with Product Management, prioritize by customer value, technical dependencies, and strategy, and balance features, platform work, and tech debt from ideation to release • Lead agile ceremonies (refinement, planning, daily stand-ups, reviews/retros) and remove impediments to maintain healthy team velocity • Collaborate with engineering to scope and estimate work, define API contracts/integration points, align on Definition of Done, and partner with QA/DevOps on release readiness and observability • Use data and experimentation (analytics/BI, basic SQL, A/B or phased rollouts) to validate hypotheses, measure outcomes (adoption, latency, error rates), and demonstrate value to the business and customers • Research market/competitors/users to inform the roadmap, contribute to the technical product roadmap, and plan launches and iterations on time and on budget • Facilitate UAT for technical features and ensure delivered solutions meet defined requirements and quality standards • Serve as an SME on HostPapa’s customers, services, and marketplace, communicate updates and trade-offs to technical and non-technical audiences, and support product marketing as needed • Build strong relationships with engineering, design, marketing, support, and sales, and coordinate cross-team dependencies (e.g., story mapping) in microservices/cloud environments • Support other tasks or projects as assigned to meet team and business needs.

🎯 Requirements

• Experienced Product Owner (SaaS) with a strong grasp of SDLC and Agile/Scrum (CSPO/PSPO a plus) • Technically fluent: comfortable with APIs, data models, and system behavior, can read API specs and discuss logs/metrics, and familiar with cloud (AWS/Azure/GCP) • Able to translate complex technical concepts into clear language and write concise PRDs and acceptance criteria that include NFRs • Data-aware: uses analytics/BI (and basic SQL) to set KPIs, validate outcomes, and drive decisions, and is practiced in JTBD discovery and facilitating UAT • Proven collaborator with UX, engineering, and product marketing, effective with remote teams, and has Jira experience • Web hosting/WordPress experience is a strong plus • Excellent communication, analytical, and problem-solving skills.

🏖️ Benefits

• Work from anywhere - this is a remote opportunity • A competitive salary that values you and your unique skill sets • Career advancement & professional development opportunities to help you reach your full potential • Flexible work arrangements to support work/life balance