Senior Partner Success Manager – Airline & Car Rental Partnerships

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🕒 5 days ago

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Hotel Engine

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🏨 Hospitality

📦 Logistics

🛍️ eCommerce

💰 $65M Series B on 2021-12

Hospitality • Logistics • eCommerce

Hotel Engine is a powerful platform that simplifies business travel by allowing companies to easily book, manage, and save on travel needs. The platform offers access to over 750,000 hotels globally, enabling seamless reservations for various group sizes, from small teams to large corporate events. With features like centralized reporting, flexible payment options, and dedicated support, Hotel Engine aims to streamline the travel experience for both organizations and individual travelers, ensuring significant savings in time and money.

📋 Description

• Manage a portfolio of airline and car rental partners as the primary operational point of contact, owning relationship cadence, QBRs, performance reviews, and escalations. • Monitor partner performance against key metrics (coverage, attach rates, booking volume, margin) and proactively identify opportunities to improve performance and drive growth. • Drive partner onboarding and activation for new agreements, ensuring a seamless transition from signed deal to live integration. • Partner cross-functionally with Product, Engineering, Pricing, and Operations to resolve issues, improve partner experience, and unblock growth. • Support the Sr. Director with commercial negotiations by preparing materials, tracking deal terms, and ensuring strong follow-through. • Identify expansion opportunities within existing partnerships and provide data-driven recommendations to increase partner value. • Maintain accurate partner documentation, records, and pipeline tracking while staying informed on travel industry trends and evolving distribution models.

🎯 Requirements

• 4+ years of experience in partnerships account management, partnerships, relationship-driven sales, or a similar partner-facing role. • Strong organizational and project management skills with the ability to manage multiple partner workstreams simultaneously. • Excellent written and verbal communication skills with the ability to build credibility with external partners. • Proven ability to develop and grow strategic partnerships through creative problem solving and strong execution. • Commercial mindset with an understanding of how partnerships drive revenue, coverage, and customer experience. • Detail-oriented with strong follow-through and ownership of commitments. • Comfortable leveraging AI and modern tools to streamline workflows and operate effectively in a fast-moving environment.

🏖️ Benefits

• Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity. • Benefits: Check out our full list at http://engine.com/culture. • Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.