Associate Solution Architect – DACH

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November 20

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HubSpot

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B2B • SaaS • Marketing

HubSpot is an AI-powered customer platform that combines marketing, sales, and customer service software into one integrated suite. With over 238,000 customers in 135 countries, HubSpot offers tools for marketing automation, sales management, customer service, content marketing, operations, and B2B commerce. With products like Marketing Hub, Sales Hub, Service Hub, and Content Hub, HubSpot enables businesses to generate leads, close deals, and provide excellent customer support, all while using AI to enhance operations and insights. The platform is designed to unify teams and customer data, supporting both small startups and large enterprises in their growth journey.

1001 - 5000 employees

Founded 2006

🤝 B2B

☁️ SaaS

📋 Description

• Serve as a foundational technical advisor, translating routine business needs into implementable solutions on the HubSpot platform, with guidance on complex cases. • Advise on solution design and identify clear opportunities to integrate systems, driving platform adoption across the customer lifecycle. • Support the development of technical roadmaps for customers, ensuring alignment with known solutions and best practices. • Lead discovery and solution design for routine, single-multi hub engagements, guiding customers and partners on standard practices for leveraging core CRM features and the HubSpot ecosystem. • Act as a supporting technical resource on customer and partner-led projects, addressing straightforward product use cases and learning to mitigate technical risks. • Champion foundational innovation by learning about emerging technologies and AI advancements, and assisting in the identification of opportunities to enhance HubSpot solutions. • Assist in the application of AI-powered tools to create simple proof-of-concept automations, demonstrating the potential of HubSpot's AI products. • Collaborate with internal Product and Engineering teams by providing basic, task-level feedback from the field to influence future platform enhancements.

🎯 Requirements

• German proficiency: Fluent in written and spoken German and English • Experience: 1-2 years in technical consulting, technical services, or a similar foundational role within enterprise SaaS. • Technical Problem Solving and Solutioning: Ability to analyze problems and apply learned knowledge to routine technical solutions. • Familiarity with system concepts, APIs, and architectural design for basic solutions. • Ability to learn and assist in creating simple AI-based solutions through orchestration and automation. • Business Acumen & Value Realization: Learning to connect technology features to basic business outcomes. • Ability to assist in articulating the value of technical solutions and advising customers on achieving foundational goals. • Holistic Systems Thinking: Growing understanding of how foundational systems and processes interconnect. • Talent for executing small-scale architectural plans that address narrow business processes. • Executive Communication & Influence: Clear communication skills, focusing on articulating technical details accurately to stakeholders. • Innovation & Leadership: Openness to new ideas and experimenting with leveraging AI and emerging technologies.