Senior Product Designer I, Engage – Notifications

November 20

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HubSpot

WebsiteLinkedInAll Job Openings

B2B • SaaS • Marketing

HubSpot is an AI-powered customer platform that combines marketing, sales, and customer service software into one integrated suite. With over 238,000 customers in 135 countries, HubSpot offers tools for marketing automation, sales management, customer service, content marketing, operations, and B2B commerce. With products like Marketing Hub, Sales Hub, Service Hub, and Content Hub, HubSpot enables businesses to generate leads, close deals, and provide excellent customer support, all while using AI to enhance operations and insights. The platform is designed to unify teams and customer data, supporting both small startups and large enterprises in their growth journey.

1001 - 5000 employees

Founded 2006

🤝 B2B

☁️ SaaS

📋 Description

• Reimagine notification experiences: Work on key areas like the notifications preferences page, notifications center, and cross-channel design systems to make communication smarter and more user-centred. • Leverage AI thoughtfully: Explore how AI can make notifications more relevant, personalized, and actionable — helping users focus on what matters most. • Empower teams through design: Build tools, patterns, and guidance that help product and content teams craft effective notifications that feel cohesive, timely, and helpful. • Design for email and beyond: Bring expertise in email design and content presentation to help shape how customers experience HubSpot through their inboxes. • Drive quality and coherence: Help define best practices and raise the bar for how HubSpot communicates through notifications — ensuring every touchpoint builds trust and engagement. • Collaborate across disciplines: Partner with PMs, engineers, writers, and other designers to craft holistic experiences that serve both HubSpot teams and end users.

🎯 Requirements

• Systems thinking: You design beyond screens — understanding how tools, services, and experiences connect across HubSpot’s platform. • End-to-end journey thinking: You design experiences that consider the entire customer lifecycle — from onboarding to growth — ensuring communication adds value throughout. • Craft and care: You bring thoughtful interaction, content, and visual design to everything you touch — even the smallest toast message. • AI fluency: You’re curious about how AI can make communication smarter, more timely, and more personalized without losing authenticity. • Cross-functional collaboration: You enjoy partnering with multiple teams and influencing design systems that others build upon. • Autonomy and ownership: You thrive in ambiguity, drive clarity, and take responsibility for shaping high-quality, scalable outcomes. • Experience with email design (a plus): You’ve designed for email as a core medium and understand how to balance brand, utility, and performance in message design.