Adobe Experience Platform Developer

November 24

Apply Now
Logo of Humana

Humana

Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

10,000+ employees

Founded 1961

⚕️ Healthcare Insurance

📋 Description

• Play a hands-on role in translating strategy into real-time journeys using Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) • Lead all phases of the product lifecycle—from ideation to launch • Develop and optimize Next Best Action (NBA) journeys that meet member needs and deliver measurable business outcomes • Monitor performance, gather feedback, and iterate post-launch to ensure journeys remain effective and relevant across customer segments • Configure, test, deploy, and iterate personalized journeys/campaigns in Adobe Journey Optimizer based on NBA strategy and business requirements • Collaborate with data analytics teams to build, refine, and validate audience segments in Adobe Experience Platform using real-time behavioral signals and profile attributes • Partner with lifecycle marketers, data scientists, and channel leads to activate journey logic and improve targeting effectiveness • Conduct rigorous quality assurance across journey/campaigns components including events, wait steps, personalization rules, and cross-channel triggers • Monitor journey performance, resolve execution issues, and partner with analytics to refine logic and improve outcomes • Serve as a subject matter expert (SME) for AJO and AEP capabilities, and support upskilling efforts across the team • Contribute to platform governance, best practices, and continuous improvement in journey orchestration

🎯 Requirements

• Bachelor’s degree in marketing, business, or a related field or 3-5 years’ working within a marketing campaign delivery team • 3+ years of experience in marketing operations, lifecycle marketing, or digital campaign execution • 2+ years of hands-on experience configuring journeys/campaigns in Adobe Journey Optimizer, Adobe Experience Platform, SalesForce Marketing Cloud or similar platforms • Strong understanding of customer journey logic, event triggers, decision orchestration, and personalization • Effective communicator with the ability to collaborate across technical and business teams • Comfortable working in agile pod-based, or cross-functional environments • Adobe certifications in AEP or AJO (preferred) • Familiarity with Adobe Real-Time CDP, XDM schemas, or event tagging (preferred) • Experience in highly regulated industries such as healthcare or financial services (preferred) • Exposure to JSON, event payloads, or API-driven personalization (preferred) • Experience with responsive email design and accessibility standards (preferred) • Understanding of Next Best Action personalization logic frameworks (preferred)

🏖️ Benefits

• Health benefits effective day one • Paid time off, holidays, volunteer time and jury duty pay • Recognition pay • 401(k) retirement savings plan with employer match • Tuition assistance • Scholarships for eligible dependents • Parental and caregiver leave • Employee charity matching program • Network Resource Groups (NRGs) • Career development opportunities

Apply Now

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