Chief of Staff

15 hours ago

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Human Agency

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Artificial Intelligence • Marketing • Technology

Human Agency is a dynamic team of creators, builders, and investors specializing in marketing, technology, artificial intelligence, and business. The company helps individuals and organizations expand their agency to live meaningful lives. Human Agency builds and scales market-changing companies, partnering with problem solvers and proven entrepreneurs to make impactful changes. Their services include business operations, design/build construction, landscape, performance marketing, branding, design, content production, web development, and more. As a borderless team, Human Agency emphasizes pragmatism and idealism, offering opportunities for individuals to work on projects that matter to them. The company is dedicated to advancing personal agency and creating a world with more meaningful interactions.

11 - 50 employees

🤖 Artificial Intelligence

📋 Description

• Partner with the Managing Director of AI and executive team to translate priorities into sequenced plans, resourcing, and measurable outcomes. • Maintain focus and accountability on near-term deliverables and long-term goals; surface risks and options early. • Bring a practical understanding of AI capabilities; convert complex concepts into clear options with trade-offs for leaders and clients. • Produce high-quality executive materials (briefings, roadmaps, decision memos) that drive alignment and decisions. • Own end-to-end delivery on multiple client engagements involving AI-enabled solutions (e.g., knowledge assistants, workflow automations, content summarization, research copilots), from discovery through launch and post-launch improvement. • Run discovery to surface use cases, success metrics, risks, and change-management needs; translate findings into scopes, timelines, and clear acceptance criteria. • Coordinate solution build-outs with internal teammates and external partners (no engineering management required): data/connectivity needs, tool selection, light integration planning, and rollout choreography. • Quality & governance: set lightweight evaluation routines (accuracy, latency, cost), prompt/playbook management, basic safety/guardrail checks, and UAT plans. • Communication & stakeholder management: lead standing client check-ins, demo readiness, decision logs, and release notes—presenting succinct options and recommendations. • Budget & scope control: track time against SOWs, flag changes early, manage subcontractors, and ensure on-budget delivery with clear documentation. • Enablement: create simple guides, FAQs, and training sessions to help client teams adopt new AI-enabled workflows. • Design and continuously improve the operating system for work: intake → triage → prioritization → delivery → QA → launch → measurement. • Manage staffing assignments and subcontractor contributions across concurrent workstreams; keep tools current (Asana/Notion, Google Workspace, Slack). • Establish shared dashboards for delivery health (timeline, risk, burn, dependency status) and run tight meeting cadences. • Prepare agendas, briefings, and executive-ready presentations; synthesize complex information into actionable insights. • Provide clear, timely reporting to the Managing Director of AI and stakeholders on progress, risks, and decisions.

🎯 Requirements

• 5+ years in operations, client services, program/project management, or strategic support roles with direct ownership of client-facing delivery. • Demonstrated success leading multi-stakeholder projects end-to-end (scope, timelines, budgets, risk, and change management). • AI fluency: understands common LLM-enabled use cases; can shape prompts/playbooks, evaluate quality at a basic level, and choose appropriate off-the-shelf tools or vendors. • High proficiency with Google Workspace, Asana/Notion, Slack, and comfort with modern web and content tools; experience preparing polished executive documents and presentations. • Bonus: familiarity with no/low-code automation (e.g., Zapier/Make), knowledge bases, and responsible AI considerations (privacy, data handling, consent).

🏖️ Benefits

• Competitive base salary • Performance-based bonuses