Epic Architect

🕒 April 29

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Hummingbird Healthcare

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

Healthcare Insurance • SaaS • Enterprise

Hummingbird Healthcare is a company focused on transforming patient access and experience in healthcare systems. By leveraging technology and optimizing processes, Hummingbird helps healthcare providers enhance patient care through standardized, centralized, and anticipatory service models. They offer services including Patient Access as a Service and Epic as a Service, aiming to remove friction in healthcare access and provide personalized experiences for patients and providers. Founded with the belief that healthcare systems should be unburdened, Hummingbird strives to align and manage technology, people, and processes to enable exceptional patient care. With a senior leadership team knowledgeable in operations, patient access, and technology, Hummingbird Healthcare is dedicated to making a significant impact in the healthcare industry.

📋 Description

• Own Epic architecture across engagements—designing, configuring, and refining workflows primarily in Cadence, Prelude, and MyChart, with depth in the ambulatory and clinical side of the platform. • Show up in joint meetings with clients and Epic as a confident, credible voice—the kind of person who listens carefully, speaks up at the right moment, and earns the room. • Build scalable delivery frameworks and reusable methodologies that improve how our teams execute across clients—not just for one engagement, but for all of them. • Dig into the hard stuff—complex configurations, edge cases, things that don’t have obvious answers—and figure it out. • Partner with operations and patient access teams to understand workflows from the ground up, ensuring training happens, adoption sticks, and results get tracked. • Identify and drive improvements in telephony and call center integrations especially where Epic and operations intersect. • Translate complex technical tradeoffs into clear recommendations for client stakeholders and senior internal leaders. • Audit existing workflows and standards, identify gaps, and build improvement plans with clear adoption paths. • Contribute to business development by advising on scope and aligning commitments with what we can deliver. • Experiment with automation and technology-enabled processes to improve consistency and efficiency across workflows.

🎯 Requirements

• 8–10+ years of advanced impact in service delivery, Epic implementation, or healthcare IT consulting—with a track record of multi-team influence and outcomes. • Active Epic certifications in Cadence, Prelude, and MyChart—this is a firm requirement. • Additional certifications (Ambulatory, Referrals, Hello World, Cheers/Campaigns, Nurse Triage) are a plus. • Deep technical application expertise —the kind built through strong application management or advanced consulting work, not just implementation project support. • Former Epic TS or AM background is a great fit. • Experience leading or guiding engagements with healthcare systems in a consulting or client services capacity. • Proven ability to build reusable frameworks and standards that other teams adopt—not just solve for the engagement in front of you. • Strong systems thinking: you anticipate downstream impacts, document tradeoffs, and build adoption paths others can follow. • Comfort partnering with operations and patient access teams—understanding how work flows on the ground, not just in the system. • Excellent written and verbal communication across technical and executive audiences. • A calm, even-keeled presence—you don’t get rattled in high-stakes client situations, and people feel steadier around you.

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Paid time off • 401(k) • Parental leave • Career development support • And more