Customer Success Manager – Enterprise AI Automation, German Speaking

🕒 6 days ago

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Hypatos

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

🏢 Enterprise

💸 Finance

💰 Series A on 2022-01

Artificial Intelligence • Enterprise • Finance

Hypatos is a company specializing in AI-powered document processing automation. Its platform enhances efficiency by deploying AI agents that handle transactional documents, increasing speed and accuracy while reducing the need for manual intervention. The company offers solutions for various business processes such as accounts payable, travel expenses, and order processing. Hypatos integrates with major systems like SAP and Microsoft, ensuring quick deployment and seamless operation. The platform's capabilities allow businesses to achieve high levels of automation, significantly lowering operational costs and reducing errors.

📋 Description

• Own and grow strategic enterprise customer relationships • Help organizations turn AI initiatives into measurable operational outcomes • Work with stakeholders across business, IT, Finance Operations and transformation teams • Build and develop trusted, strategic relationships with a portfolio of enterprise customers • Translate customer objectives into clear success plans and measurable outcomes • Own customer health, retention and expansion by identifying risks early • Lead business reviews, governance meetings and strategic workshops

🎯 Requirements

• At least 3 years in Customer Success, Strategic Account Management, Value Consulting, Enterprise Consulting or a comparable customer-facing role • Professional fluency in both German and English • A strong track record of working with enterprise customers • A background in enterprise software, AI, automation or other complex technology solutions • Knowledge of Accounts Payable, Procure -to-Pay, Finance Operations or similar enterprise processes (helpful, but not essential)

🏖️ Benefits

• Flexible working • Strong ownership • Personal development budget