ICBC (Insurance Corporation of British Columbia)
1001 - 5000 employees
Founded 1973
🚘 Automotive
💼 Consulting
📦 Logistics
Automotive • Consulting • Logistics
ICBC (Insurance Corporation of British Columbia) is a government-owned automobile insurance provider offering comprehensive vehicle insurance services in British Columbia. The corporation is dedicated to promoting road safety and providing customer service through a collaborative work environment. ICBC emphasizes employee development, diversity, and accessibility, while working towards reconciliation with Indigenous communities across the province.
Auto Claims Specialist I – Part-Time
🕒 4 days ago
🇨🇦 Canada – Remote
💵 $34 - $36 / hour
⏱ Part Time
🟢 Junior
🟡 Mid-level
📋 Claims Specialist
🚫👨🎓 No degree required
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ICBC (Insurance Corporation of British Columbia)
1001 - 5000 employees
Founded 1973
🚘 Automotive
💼 Consulting
📦 Logistics
Automotive • Consulting • Logistics
ICBC (Insurance Corporation of British Columbia) is a government-owned automobile insurance provider offering comprehensive vehicle insurance services in British Columbia. The corporation is dedicated to promoting road safety and providing customer service through a collaborative work environment. ICBC emphasizes employee development, diversity, and accessibility, while working towards reconciliation with Indigenous communities across the province.
📋 Description
• Be the first point of contact for customers reporting claims to ICBC. • Handle tasks such as initiating claim files and gathering first notice of loss information. • Resolve straightforward claims at first contact or direct them to the appropriate team for further assistance.
🎯 Requirements
• Minimum of 2 years of proven customer service experience in industries such as call centers, insurance, phone/internet providers, financial services, or similar fields • A genuine passion for helping others and building strong, trusted customer relationships • Comfort handling emotionally sensitive situations with empathy and professionalism • Strong verbal and written communication skills to connect with customers via phone and email • Excellent multitasking, time management, and adaptability in a dynamic environment • Confident promoting company products and services with a positive, professional attitude • Minimum typing speed: 35 WPM with 90% accuracy • Candidates must score within the 31st–70th percentile (Medium proficiency) or higher on both the Call Center Listening and Data Entry assessments. • Thrive in a fast-paced, high-volume setting • Previous call centre experience is a plus
🏖️ Benefits
• Health insurance • Flexible work arrangements • Paid time off • Professional development opportunities
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