Senior Manager – Field Sales, Water Diagnostics

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November 4

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IDEXX

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Healthcare Insurance • Biotechnology

IDEXX is a global leader in pet healthcare innovation. It provides a wide range of diagnostic and software products and services aimed at creating clarity and improving pet healthcare. IDEXX offers services such as reference laboratories, in-house analyzers, SNAP tests, and veterinary software to support veterinarians in diagnosing and treating small animals, livestock, and equines. They also specialize in water testing solutions, which help ensure the safety and quality of various water types. IDEXX is known for its contributions to the veterinary field, enabling professionals to make informed decisions through cutting-edge technology and advanced insights.

10,000+ employees

Founded 1983

⚕️ Healthcare Insurance

🧬 Biotechnology

💰 Seed Round on 1984-01

📋 Description

• Build a sales team culture that fosters cooperation, adaptability, best practice sharing, sales innovation and strong individual commitment to sales excellence and meeting customer needs • Minimize voluntary turnover and maximize retention and career development of sales professionals through promoting a culture of teamwork, open communication, engagement and trust • Accountable for achieving financial objectives for North America field sales organization, including revenue, gross margins, and operating expenses • Collaborate with senior leadership on planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to commercial resources • Manage team of field-based sales professionals • Create results-oriented culture that supports consistent achievement of revenue objectives • Build annual budgets and quarterly forecasts that support consistent goal achievement • Provide coaching and talent development to direct reports • Work with management team to develop goals and compensation system that is aligned with the business objectives, consistent with market, and simple to understand and measure • Responsible for management activities such as assigning work/goals, developing talent, managing performance, establishing work processes and performance benchmarks, developing policies and procedures, and communicating plans and results to senior management • Work with senior leadership and peers to establish expectations for best practices and key metrics (KPIs) • Ensure culture of performance, commitment, and accountability related to best practices and KPIs • Work with senior leadership to develop strategies for key growth initiatives • Lead team through execution of strategic initiatives, delivering intended results • Identify and implement strategies to enhance customer experience and align with business goals • Provide internal and/or external customer feedback and lead/participate in teams related to new or ongoing project work and other areas as needed • Lead directly and indirectly through a matrix-type organization. • Support and improve customer experience • Identify problems, obstacles and opportunities and proactively act to address issues • Strive for continuous improvement • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree or equivalent combination of education and experience required • Six or more years of direct sales leadership experience , including managing field-based sales professionals • Experience delivering consistent revenue growth and achieving $50M+ budget objectives • Ability to hold team accountable for results • Experience in life sciences, diagnostics/medical devices, water industry, and/or utility services • Corporate or strategic account experience preferred • Contract negotiation experience required • Excellent customer service and business relationship-building skills required • Proven track record managing annual budget process, setting quarterly sales targets, and building/implementing commission plans • Experience coaching and developing sales professionals and managing performance based on goal achievement • Experience establishing and communicating strategic direction, inspiring teams to achieve goals, and planning and coordinating diverse groups of internal and external stakeholders • Project management skills preferred • Reasoning and analytical skills to resolve issues • Growth mindset with the ability to champion change, challenge the status quo, create and integrate new ideas, and inspire trust • Personal computer skills, including Microsoft Office and Salesforce CRM.

🏖️ Benefits

• Base salary $140,000-160,000, flexible based on experience • Lucrative quarterly and annual incentive compensation based on goal achievement • Equity • Car allowance • Exceptional benefits package including 5% matching 401k, pet insurance and more!