Director of AI, Operations

🕒 July 29

🏈 Alabama, Alaska, +35 more states – Remote

🏈 Alabama – Remote 🐻 Alaska – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $185k - $200k / year

⏰ Full Time

🔴 Lead

🤖 Artificial Intelligence

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iFIT

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1977

🧘 Wellness

☁️ SaaS

🔧 Hardware

💰 $200M Private Equity Round - iFit on 2019-12

Wellness • SaaS • Hardware

iFIT is a connected fitness company that provides interactive workouts, personal training content, and a subscription-based fitness platform integrated with exercise equipment. iFIT publishes on-demand and live classes (Global Workouts, Progressive Series), offers mobile apps for iOS and Android, and supports equipment brands including NordicTrack and ProForm. The company operates a member center, customer support (live chat and texting), order tracking, and resources for memberships, troubleshooting, assembly and repair.

📋 Description

• Design, build, and deploy AI agents and AI-powered tools that solve real operational problems across S&OP, Member Care, Quality, Procurement, Logistics, and Customs • Develop enterprise-ready applications that can be released globally, built to IT and Data Engineering standards from day one • Partner with IT and Data Engineering teams to integrate solutions into existing enterprise systems including ERP and CRM platforms • Audit current workflows across all Operations functions to identify the highest-value opportunities for AI and intelligent automation • Evaluate the AI tool landscape and bring a clear, defensible point of view on what iFIT should build, buy, or avoid • Coordinate a dotted-line network of AI SMEs embedded across Operations functions, acting as their mentor, escalation point, and connective tissue • Raise the AI skills of the entire Operations leadership team through hands-on enablement, not just training decks • Build a culture of AI curiosity and applied experimentation across Operations so this work outlasts any single project • Serve as the internal AI authority for Operations, representing the function in cross-company AI strategy conversations • Document processes before and after implementation so every gain is measurable and defensible to the COO and executive team • Translate complex technical solutions into plain language that operations leaders and frontline managers can act on • Produce a rolling AI roadmap for Operations that gives leadership visibility into what is in progress, what is next, and what has shipped

🎯 Requirements

• Degree or equivalent experience in Computer Science, Engineering, Operations, Supply Chain, or a related field • Hands-on experience building with LLMs, AI agents, multi-agent frameworks, or production-grade AI systems • Familiarity with API integrations and the ability to connect enterprise systems that were not designed to talk to each other • Experience in or adjacent to a startup environment where shipping fast and owning outcomes was the expectation, not the exception • Track record of working across functions and earning trust with business leaders who are skeptical of technology for its own sake • Experience coordinating dotted-line teams, cross-functional working groups, or distributed SME networks • Demonstrated ability to raise the technical capability of non-technical stakeholders through enablement, not just presentation.