Associate Manager – Hotel Compliance

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IHG Hotels & Resorts

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B2C • Retail • Travel

IHG Hotels & Resorts is one of the world's leading hotel companies, dedicated to providing True Hospitality for Good. With a diverse portfolio of well-known brands, IHG offers a wide range of accommodations tailored to meet the needs of various guests and owners. The company operates over 6,500 hotels globally, with a strong commitment to sustainable practices and responsible business operations.

10,000+ employees

Founded 2003

👥 B2C

🛒 Retail

📋 Description

• Act as liaison and representative for key internal clients. • Manage Information Security assessment process and communicate risks and impacts to management. • Recommend and implement changes in security technology and practices in accordance with industry standards and best practices. • Maintain close working relationships with all identified business owners and develop a strong working knowledge of their respective business functional area. • Design and build performance tracking metrics for the program and analysts. • Champion the design and publishing of performance tracking for regional and global departmental stakeholders. • Drive ad hoc analysis results and recommendations, help formulate strategic direction for direct stakeholders. • Apply analytical techniques to one or more disciplines. May perform statistical analyses and create accurate charts, tables and graphs in the correct format and within established time frames as required. • Manage process and vendors regarding ongoing projects to ensure the delivery against business needs and monthly production goals. • Confidently make decisions, perform day-to-day responsibilities and communicate to clients for direct reports & on behalf of line manager. • Drives own development plan and competent to leading self. • Responsible for team members' engagement, tracks and provides guidance on their performance and career development. • Responsible for handling and acting on confidential information of team members and upper management. • Provides coaching to team members in creating detailed & in-depth written & verbal presentation on business performance. • Compile, analyze, measure and report performance against goals (ROI and KPIs). Present recommendation to improve performance to key stakeholders.

🎯 Requirements

• Bachelor's Degree in Information Technology, Mathematics, or other related field of studies (Statistics, Marketing, Operations Research) or an equivalent combination of education and work-related experience. • Typically, a minimum of 5+ years of progressive work-related experience with demonstrated proficiency in multiple disciplines, technologies, or processes related to the position.

🏖️ Benefits

• impressive room discounts across our many properties • recharge days and volunteering days throughout the year • myWellbeing framework for supporting wellbeing in health, lifestyle, and workplace • unique and inclusive culture