ServiceNow Architect

🕒 January 28

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $120k - $200k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 ServiceNow

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Improvix Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

💼 Consulting

🏛️ Government

🔒 Cybersecurity

Consulting • Government • Cybersecurity

Improvix Technologies is a U. S. -focused IT services and consulting firm that partners with federal agencies to deliver mission-aligned solutions across Data & AI, Application Services, Cloud & Infrastructure, and Cybersecurity. The company emphasizes regulatory compliance, security engineering, DevSecOps, cyber analytics, data engineering, and enterprise monitoring, and operates an innovation lab (IPX CREATE) to develop next‑generation capabilities for national security customers. Improvix positions itself as a trusted partner delivering measurable mission value while upholding values of Respect, Honesty, Integrity, and Performance.

📋 Description

• Participate in client calls to lead and advise on technical design discussions • Conduct detailed requirement analysis to ensure business needs are well-defined and actionable • Review business requirements to ensure technical clarity and feasibility for development • Mentor and guide developers and functional team members on ServiceNow best practices • Oversee release management activities, including update sets and runbook maintenance • Ensure technical designs support scalable, maintainable, and secure ServiceNow implementations • Ensure solution quality via peer reviews and compliance/governance checks • Proactively identify risks, dependencies, and potential design gaps

🎯 Requirements

• 8+ years of hands-on experience with the ServiceNow platform • 4+ years in a lead developer or architect-level role • ServiceNow Certified Application Developer (CAD) • At least one Certified Implementation Specialist (CIS) certification — ITSM preferred • Strong understanding of ServiceNow architecture, integration points, and module configuration • Technically detail-oriented with excellent communication and leadership skills • Proven ability to collaborate effectively across technical and functional teams • Preferred: experience mentoring developers and reviewing technical deliverables • Preferred: ability to represent technical solutions in client-facing discussions • Preferred: background supporting federal or defense programs in a cleared environment • Secret clearance