Senior Director, Business Applications

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4 days ago

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Included Health

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SaaS • B2B • HR Tech

Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.

1001 - 5000 employees

☁️ SaaS

🤝 B2B

👥 HR Tech

📋 Description

• Define and execute a cohesive strategy and roadmap for all ERP and corporate business systems, ensuring investments are aligned with the company's strategic priorities. • Partner with senior leaders and stakeholders in Finance, Accounting, Legal, and HR to understand business needs and translate them into a clear and actionable technology roadmap. • Lead the evaluation and implementation of new business applications and technologies, making tech-agnostic decisions to support long-term growth and efficiency. • Directly manage and develop our team leaders for G&A Technology and FP&A Technology. You will be responsible for building a strong, high-performing team. • Establish a shared vision and clear standards for our business systems engineering, promoting best practices in DevOps, data management, and custom application development. • Ensure that our core ERP platforms and integrations (Workday, Anaplan) are architected and maintained to operate seamlessly and support our long-term business strategy. • Act as the primary technology partner for our corporate teams, owning the portfolio of applications that support their workflows and drive business outcomes. • Oversee the management of key platforms, including Workday HCM, Workday Financials, Anaplan, and a portfolio of key services supporting our FP&A, Accounting, and HR organizations. • Drive cross-functional alignment and resolve issues across corporate departments, ensuring our business systems efforts are coordinated and focused on the highest-value work.

🎯 Requirements

• 15+ years of progressive experience in IT leadership, with at least 7 years in a senior leadership role managing enterprise applications or business systems. • Deep expertise in managing core ERP and corporate business applications, with hands-on experience with Workday and/or Anaplan. • Proven experience managing technology budgets, forecasting future investments, and presenting business cases to executive leadership to secure funding and align with company goals. • Strong strategic and technical acumen, with the ability to define a clear technology roadmap and make informed decisions on architecture and investments. • Someone who can develop talent, build high-performing teams in a remote environment, and inspire a shared vision. • Partner with senior-level stakeholders and business leaders to articulate complex technical concepts to a non-technical audience. • Demonstrated experience translating enterprise strategy into clear priorities and measurable outcomes.

🏖️ Benefits

• Remote-first culture • 401(k) savings plan through Fidelity • Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) • Paid Time Off ("PTO") and Discretionary Time Off (“DTO”) • 12 weeks of 100% Paid Parental leave • Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies. • Work-From-Home reimbursement to support team collaboration home office work