Senior Software Test Engineer

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🕒 March 19

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Incognito Software Systems

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1992

📡 Telecommunications

☁️ SaaS

🏢 Enterprise

Telecommunications • SaaS • Enterprise

Incognito Software Systems is a company that provides comprehensive operational support systems (OSS) solutions for broadband services. They focus on accelerating and innovating broadband services with a specialty in cable, fiber, and mobile broadband technologies. Incognito offers a range of products and services, including network monetization and analytics, device management, DOCSIS provisioning, and service activation. With over 30 years of experience, the company serves global service providers, helping them to manage the demand for broadband services while enhancing network automation and efficiency. They are recognized in the industry as innovators in the OSS/BSS markets and work closely with partners to optimize broadband solutions through technologies like TR-369 and unified Pon and DOCSIS support. Their headquarters are located in Vancouver, Canada, with additional locations in Ottawa and Dublin.

📋 Description

• Lead, mentor, and develop a team of 5+ test engineers across varying experience levels. • Set technical direction for the team frameworks, standards, tooling, and automation strategy. • Manage sprint workload, priorities, and cross-team coordination across multiple concurrent projects. • Represent the QA function in leadership discussions, sprint planning, and architectural reviews. • Build a team culture grounded in ownership, craftsmanship, and continuous improvement. • Design and execute comprehensive test strategies for distributed, microservices-based backend systems. • Validate system behavior under real-world conditions including network partitions, service failures, message queue backlogs, and high concurrency. • Test message-driven and event-driven architectures (e.g. Kafka, RabbitMQ) for correctness, ordering guarantees, and failure recovery. • Validate data consistency, idempotency, and correctness across distributed components and databases. • Build and maintain backend service integration and contract tests. • Design and maintain automated UI test suites for web-based applications using tools such as Playwright, Cypress, or Selenium. • Own performance testing strategy designing, executing, and analyzing load, stress, soak, and spike tests. • Investigate, triage, and resolve test failures — distinguishing flaky tests from real defects. • Partner closely with developers, architects, and product teams to understand requirements and surface quality risks early.

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience. • 5+ years of hands-on experience in software testing, with strong coverage of both backend and frontend systems • 2+ years leading or mentoring a QA team, with direct experience managing 5+ engineers preferred. • Proven experience testing distributed systems microservices, event-driven architectures, or message brokers. • Proficiency in UI automation using Playwright, Cypress, Selenium, or equivalent. • Strong programming skills in Python, Java, or JavaScript able to write production-quality test code. • Experience with API testing tools such as Postman, REST Assured, or similar. • Solid experience with performance and load testing tools (k6, JMeter, Gatling, Locust, or similar). • Understanding of distributed systems concepts: CAP theorem, eventual consistency, retry logic, circuit breakers, timeouts. • Experience working in Linux/Unix environments. • Familiarity with CI/CD platforms such as Jenkins, GitHub Actions, or GitLab CI. • Strong analytical mindset with attention to edge cases, failure modes, and non-obvious system interactions. • Experience with containerized environments (Docker, Kubernetes) is a strong asset. • Familiarity with observability tooling (logs, metrics, tracing) to support test investigation.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options