Director, Product – Automated Denial and Appeals Management

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October 10

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Innovaccer

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Healthcare Insurance • Artificial Intelligence • SaaS

Innovaccer is a healthcare technology company dedicated to transforming how healthcare information is utilized and accessed. They provide a comprehensive Health Cloud that aims to accelerate digital transformation for providers, payers, and life sciences companies by offering unified healthcare data and analytics. Innovaccer leverages artificial intelligence to automate tasks, process medical data, and generate insights to improve clinical and financial outcomes. Their solutions focus on integrating and optimizing healthcare systems, promoting value-based care, improving patient engagement, and reducing the administrative burden on healthcare providers. Innovaccer's platform supports various healthcare stakeholders through advanced data activation, analytics, and streamlined workflows, striving to improve healthcare delivery and patient care globally.

1001 - 5000 employees

Founded 2014

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

💰 $150M Series E on 2021-12

📋 Description

• Define and own the product strategy and roadmap for Innovaccer’s Automated Denials and Appeal Management solutions. • Leverage deep back office RCM domain knowledge to design impactful product features. • Partner closely with engineering, design, data science, and clinical teams to translate business and user needs into scalable product solutions. • Work with customers, RCM operations teams, and sales to gather feedback, validate product-market fit, and ensure successful adoption. • Collaborate with the Go-to-Market team to support product positioning, value propositions, and enablement. • Define key product KPIs and track product performance to measure success and identify areas for improvement. • Facilitate customer-facing initiatives, including workshops and executive briefings, to showcase product capabilities and roadmap alignment.

🎯 Requirements

• 8+ years of experience in Product Management • 5+ years experience of billing, denials and appeals management product, back office operations or consulting. • Subject matter expertise of billing, denial and appeals content and processes • Familiarity with data models, workflows of Epic, Cerner and other leading EHRs • Demonstrated knowledge of interoperability standards, including HL7 and FHIR • Proven success in building and scaling enterprise healthcare products. • Strong collaboration skills with the ability to work across engineering, operations, sales, and executive leadership. • Exceptional problem-solving, analytical thinking, and strategic planning abilities. • Excellent communication and presentation skills, with experience engaging C-suite stakeholders. • Bachelor's degree required; MBA, MHA, or equivalent is preferred.

🏖️ Benefits

• Generous Paid Time Off: Recharge and relax with 22 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance. • Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments. • Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed. • Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.