Senior Director – Restaurant Experience

Job not on LinkedIn

October 31

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

🍂 Massachusetts – Remote

Although this job is listed in Massachusetts, this company may be open to hiring remote in other states.

💵 $145.2k - $319.4k / year

⏰ Full Time

🟠 Senior

👔 Director

🦅 H1B Visa Sponsor

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Inspire

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B2C • Media • Retail

Inspire is a company operating under the umbrella of Inspire Brands, Inc. , which owns and manages several popular restaurant brands including Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC. Inspire focuses on delivering stories and updates about its franchise brands, engaging the community with initiatives like supporting education and fostering positive impacts. The company helps in crafting and sharing experiences through its diverse range of restaurant offerings, promotions, and community-focused events.

10,000+ employees

Founded 2018

👥 B2C

📱 Media

🛒 Retail

📋 Description

• Serve as the senior leader responsible for defining and executing the long-term restaurant experience strategy • Drive enterprise alignment around brand standards, service design, and operational excellence • Champion continuous improvement of restaurant operations through process optimization • Partner with Technology, Digital, and Operations to implement scalable solutions • Establish performance metrics and accountability systems • Lead with cross-functional teams to ensure all aspects of new store openings are executed flawlessly • Develop and oversee training programs tailored for new store teams • Oversee the team responsible for leading the operational aspects of store remodels • Build and maintain strong relationships with franchisees • Collaborate closely with operations, marketing, finance, technology, and supply chain leaders • Lead, mentor, and inspire a team of operational and restaurant experience managers

🎯 Requirements

• 4 Year Degree in Business Administration, Hospitality, Social Science, or related field • Advanced Degree in Business Administration or related field preferred • 10+ years of experience in Operations leadership in the restaurant industry • managing people and processes • track record of success in operational systems, brand experience, restaurant openings, and transformation • Strong leadership skills • Sound business and financial acumen • Exceptional strategic thinking, communication, and stakeholder management skills • Deep understanding of brand DNA • Creative thinker and conceptual problem-solver • Self-starter and entrepreneurial leader • Highly skilled in cross functional collaboration • Strong ability to influence • Ability to develop and mentor others • Strong experience working in franchise or multi-unit environments is highly preferred.

🏖️ Benefits

• medical, dental, vision, and basic life insurance • 401K plan • PTO plan plus up to 13 paid holidays throughout the calendar year • participate in the company bonus program