Sales Manager

2 days ago

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Instinct Science

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Healthcare Insurance • Software • Enterprise

Instinct Science is a company that specializes in cutting-edge veterinary software designed to enhance the operational efficiency and patient care of the world's leading animal hospitals. At its core, Instinct offers an Electronic Medical Record (EMR) platform that integrates digital treatment sheets, streamlining workflows and reducing errors. The software serves emergency and specialty hospitals, corporate groups, and university teaching centers by providing features such as automated billing, drug calculators, patient safety warnings, and hospital-wide communication boards. Founded by veterinary professionals, Instinct is committed to creating intuitive and tailored solutions for modern veterinary practices, ultimately aiming to improve patient outcomes and staff efficiency.

51 - 200 employees

⚕️ Healthcare Insurance

🏢 Enterprise

💰 Venture Round on 2022-11

📋 Description

• Manage, coach, and support AEs and SDRs through regular 1:1s, deal reviews, call coaching, and performance feedback • Help to ramp new hires and improve skills across the team • Help SDRs build repeatable outreach strategies and messaging • Guide AEs on territory plans, account strategy, and closing motions • Maintain a clear, accurate view of pipeline and forecasts • Ensure consistent activity, qualification, and follow-up across the team • Review and influence active opportunities, helping AEs navigate blockers, stakeholders, and negotiation • Work with marketing to improve lead quality and convert inbound demand efficiently • Monitor and improve conversion rates across the funnel • Refine the sales process, from first touch to close, to support both high-velocity (Standards of Care) and complex sales (EMR, Treatment Plan) • Partner with product and marketing to bring customer feedback into roadmap and messaging decisions • Support alignment with Customer Success to ensure smooth handoffs • Maintain clean, accurate CRM hygiene across the team • Work closely with marketing to align campaigns, improve lead quality, and ensure smooth handoff and follow-up on all inbound demand • Partner with marketing on messaging, outreach strategy, and feedback loops from the field • Stay current on veterinary industry trends and Instinct’s evolving product suite • Ensure the sales team understands the clinical and operational needs of ER and specialty hospitals • Help the team communicate Instinct’s value clearly and confidently

🎯 Requirements

• Bachelor’s degree, or equivalent experience • 5+ years of experience in a sales role, with at least 2+ years of team leadership experience (SDRs, AEs, or both.) • Prior success as a quota-carrying AE or similar sales role, preferably in SaaS • Strong coaching skills with a track record of developing talent • Experience managing both outbound and inbound motions • Comfortable working across different sales cycles (30-day to multi-month) • Confident using CRM tools (HubSpot preferred) and sales productivity software • Organized, reliable, and able to balance coaching with reporting and planning • Ability to travel as needed

🏖️ Benefits

• medical, dental and vision benefits • 401K with match • owner-like flexibility over work and time-off • generous stipend that can be used for almost anything • all-expense-paid time throughout the year together, including at our annual retreat