Senior Engineering Manager

November 3

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interface.ai

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Artificial Intelligence • Banking • Fintech

interface. ai is a company specializing in AI-driven solutions for the financial services industry. They offer advanced voice and chat AI technologies that enhance telephone banking experiences through voice biometrics and authentication solutions. Their generative AI is designed to integrate seamlessly with banking systems, automating call center operations and improving customer experience by providing secure, scalable AI solutions for financial services. interface. ai's platform is pre-built specifically for banks and credit unions, enabling significant enhancements in operational efficiency and customer engagement while driving revenue growth through personalized financial insights.

51 - 200 employees

🤖 Artificial Intelligence

🏦 Banking

💳 Fintech

📋 Description

• Lead the technical direction, architecture, and quality bar for customer-facing product systems. • Drive execution, velocity, and reliability across multiple teams to meet business goals. • Instill a 10x engineering culture focused on autonomy, impact, and craftsmanship. • Partner with Product and Design to shape customer experiences with an AI-first mindset, leveraging LLMs, personalization, and automation. • Ensure that engineering teams execute with extreme ownership, from idea to production to iteration. • Manage and grow top-tier engineering talent, creating a culture of learning and excellence. • Interface with customers and product managers across time zones to understand needs, gather feedback, and translate insights into technical priorities. • Deliver with predictability and precision, driving programs that meet scope, schedule, and quality goals. • Establish and scale engineering best practices in clean code, observability, performance, CI/CD, and quality automation. • Stay deeply involved in hands-on coding, technical decisions, designing systems, and driving optimizations. • Implement mechanisms for continuous improvement in architecture, testing, and reliability.

🎯 Requirements

• 10+ years in software engineering, with at least 4 years managing high-performing product or platform engineering teams. • Strong background in system design, scalable architectures, APIs, and modern frameworks. • Proven track record of end-to-end accountability for product delivery, reliability, and quality. • Demonstrated ability to raise the engineering bar, set coding standards, and lead through technical rigor and innovation. • Experience working closely with product teams and customers to align engineering efforts with business value. • Strong understanding or experience integrating AI/ML systems into products. • Hands-on leadership in scaling large consumer-facing systems. • Exceptional organizational and execution skills; able to manage cross-team dependencies and large-scale releases. • Outstanding written and verbal communication; can articulate complex technical topics to executives and customers. • Passion for developing teams that value autonomy, ownership, collaboration, and continuous learning.

🏖️ Benefits

• inclusive and welcoming environment for all employees and applicants • celebrate diversity and believe it is critical to our success as a company • do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status • all employment decisions are based on business needs, job requirements, and individual qualifications • strive to create a culture that values and respects each person's unique perspective and contributions