Content Designer

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October 3

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Nubank

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Fintech • B2C • Banking

Nubank is one of the largest digital financial services platforms in the world, serving over 110 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nubank caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency.

5001 - 10000 employees

Founded 2013

💳 Fintech

👥 B2C

🏦 Banking

📋 Description

• Co-design with Product Designers to deeply understand user's pain points and feelings at every step of all our customer journeys. • Partner with UX Researchers in order to analyze and understand research results of the project where you have the challenge of creating the texts. • Work with Designers, Brand Managers, Product Managers and Copywriters to help set the vision and storytelling for content and drive cohesive product narratives across multiple platforms and touchpoints. • Write clear, consistent, and concise user-interface content, emails, and push notifications following Nubank's UX Content Guidelines. • Represent and advocate for Content Design across different teams. • Propose research and A/B tests to deliver better content and guarantee a more inclusive work, as well as ensure people-centered decision making. • Build a deep understanding of the product audience and peculiarities to help to improve our current UX Content Guide.

🎯 Requirements

• Great communication skills to showcase and share content centered work. • Must be influential and passionate to align and bring other team members to understand content design decisions and concepts. • Draw the line and the standard for content design at Nubank with a global perspective. • Impact and data driven decision makers focused on end to end solutions.

🏖️ Benefits

• Opportunity of earning equity at Nubank • Medical Insurance • Dental and Vision Insurance • Life Insurance and AD&D • Extended maternity and paternity leaves • Nucleo - Our learning platform of courses • NuLanguage - Our language learning program • NuCare - Our mental health and wellness assistance program • 401K • Saving Plans - Health Saving Account and Flexible Spending Account • Work-from-home Allowance