IAM Engineer – Okta Managed Services

November 1

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Intragen

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Cybersecurity • Healthcare • Fintech

Intragen is a trusted partner in Identity and Access Management (IAM) that offers a suite of solutions to enhance security posture and manage the complete user identity lifecycle. Their services include Identity Governance and Administration (IGA), Access Management (AM), Customer Identity Access Management (CIAM), and Privileged Access Management (PAM). Intragen specializes in protecting sensitive data and ensuring compliance across industries such as financial services, healthcare, higher education, and retail, driving efficiency and security in identity management with innovative, cloud-based solutions.

201 - 500 employees

Founded 2006

🔒 Cybersecurity

💳 Fintech

📋 Description

• Operate and support Okta Identity Cloud platforms (Workforce and/or Customer Identity) • Troubleshoot, resolve, and document incidents, problems, and service requests • Implement configuration changes (SSO, MFA, Lifecycle Management, API Access Management, etc.) in client environments • Monitor system health and performance, escalating risks and proactively addressing issues • Support integrations with directories (AD, Azure AD, LDAP), IdPs, and applications • Automate workflows and processes using Okta Workflows, APIs, or scripting • Collaborate with clients and internal teams to ensure SLAs and service quality standards are met • Maintain knowledge articles, runbooks, and process documentation • Contribute to continuous service improvement initiatives within the Managed Services team

🎯 Requirements

• 3+ years of hands-on experience with Okta Identity Cloud (Workforce and/or Customer) • Strong knowledge of IAM concepts: authentication, federation, provisioning, and governance • Expertise with Okta capabilities, including: Single Sign-On (SSO), Adaptive MFA, Lifecycle Management, Universal Directory, API Access Management • Familiarity with modern identity protocols: SAML, OIDC, OAuth 2.0, SCIM • Experience integrating Okta with enterprise applications and directories • Scripting/automation knowledge (PowerShell, Python, or similar) • Experience working in a support, operations, or managed services context • Okta certifications (Professional, Administrator, Architect, or similar) highly desirable

🏖️ Benefits

• Competitive salary and benefits package, including birthday leave • Flexible & remote working • 5 dedicated training days per year • LinkedIn Learning access • Employee of the Quarter award • Ongoing professional development, including funded Okta certifications and IAM training • A collaborative, supportive environment with a strong focus on knowledge sharing and continuous improvement • The chance to work with diverse customer environments and deepen your expertise in Okta and IAM operations