Isos Technology
51 - 200 employees
Founded 2005
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Isos Technology is an Atlassian Platinum Solution Partner that helps organizations streamline work through Atlassian consulting, cloud migrations, IT service management (Jira Service Management), enterprise strategy and planning, and managed support. They specialize in migrating and optimizing Atlassian products (Jira, Confluence) to Cloud or Data Center, integrating with platforms like AWS, and delivering industry-tailored solutions including Federal/DoD compliance. Isos offers training, ongoing administration, and AI-focused services to improve collaboration, security, and operational efficiency for enterprise clients.
Functional Consultant
🕒 July 11
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Isos Technology
51 - 200 employees
Founded 2005
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Isos Technology is an Atlassian Platinum Solution Partner that helps organizations streamline work through Atlassian consulting, cloud migrations, IT service management (Jira Service Management), enterprise strategy and planning, and managed support. They specialize in migrating and optimizing Atlassian products (Jira, Confluence) to Cloud or Data Center, integrating with platforms like AWS, and delivering industry-tailored solutions including Federal/DoD compliance. Isos offers training, ongoing administration, and AI-focused services to improve collaboration, security, and operational efficiency for enterprise clients.
📋 Description
• Administer the Atlassian products and assist clients with implementation to support their business processes • Provide scheduled on-call support during off hours and respond to service outage incidents • Participate in process improvement efforts across the team and organization • Acquire Atlassian certification and maintain them by achieving additional Atlassian Pro Skills badges • Provide support to the Sales team for proposals, renewals, and quarterly client business reviews
🎯 Requirements
• 1+ years experience in a client service or help desk role • Experience as a Jira administrator preferred • Effectively manage time and expectations with internal resources and clients • Manage multiple clients and issues simultaneously • Analyze and interpret complex problems to deliver complete solutions • Demonstrate the ability to administer Atlassian products and provide strategic guidance
🏖️ Benefits
• suite of employee benefits • paid time off • 401(k) plan with employer contribution
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