Managing Consultant

Job not on LinkedIn

September 20

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

+5 more states

🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $120k - $160k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💼 Consultant

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ISOutsource

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Cybersecurity • SaaS • Consulting

ISOutsource is a company specializing in offering flexible, secure, and efficient IT services. They provide 24/7 local IT and Help Desk support, network and telecommunications solutions, and Microsoft managed services. ISOutsource assists businesses with cloud migration, cybersecurity, and disaster recovery by offering managed services tailored to meet a variety of industry needs. Their services are designed to safeguard digital assets and improve operational security, with a strong emphasis on cybersecurity measures such as identity access management, email security, and vulnerability management. Additionally, ISOutsource offers IT consulting services, governance, risk, and compliance guidance, and strategic IT leadership roles such as vCIO and vCISO. Their expertise spans multiple industries including business services, consumer services, finance, healthcare, legal, manufacturing, nonprofit, public sector, and technology.

51 - 200 employees

Founded 1992

🔒 Cybersecurity

☁️ SaaS

📋 Description

• Client retention, wallet retention and wallet growth for a book of business (clients) • Provide expert consulting services including analysis, assessments, solution development, and implementation • Lead client relationships and project teams for successful delivery • Develop and implement consulting methodologies for efficiency and quality • Collaborate with cross-functional teams to align with company goals • Mentor junior consultants and stay current with industry trends • Adhere to ISO standards and conduct annual training sessions • Execute on the ISOutsource Contact Strategy • Develop, maintain and execute client IT Roadmaps • Develop and maintain Statements of Work. Introduce change orders when appropriate • Promote client loyalty and monitor IT infrastructure • Partner with consultants, engineers, ODS, PMO, and the Product Teams • Present opportunities to improve IT infrastructure and productivity • Communicate regulatory shortcomings and manage IT security • Train clients in new technology and ensure documentation is up to date • Develop key client relationships and prioritize work effectively • Work towards becoming a "trusted advisor" to clients • Identify, scope, schedule and project manage IT projects • Participate in on-call rotation twice a year • Execute on all client responsibilities to achieve financial utilization • Daily time entry for all activities • Perform other duties as assigned

🎯 Requirements

• A passion for customer service • Strong time management skills • Excellent communication skills (both technical and non-technical) • Track records of Customer Loyalty and Exemplary Service • Able to develop, maintain, and follow high-cost budgets for client projects • Demonstration of the ability to communicate effectively with non-technical decision makers • Broadly experienced in maintenance and deployment of commonly employed technologies, and troubleshooting server/server applications • Demonstrated ability to successfully overcome skill limitations through resourcefulness • Committed to learning the fundamentals of Project Management • Able to demonstrate networking knowledge and skills • Able to build a complete network following ISOutsource Best Practices • 7+ years of prior consulting experience • Familiarity with and working knowledge of one or more Industry Regulations (i.e HIPPA, SOX, ITAR,SOC, SEC, FDIC, FDA Etc.) • Bachelor's Degree (B.A./B.S.) from four-year college or university in a technology based field, or comparable certifications/education or equivalent field experience • Valid driver's license with insurance • Some local travel to and from clients is required • Must be currently located in WA, OR, ID, FL, NC, TX, or AZ

🏖️ Benefits

• Excellent total compensation package • Achievable quarterly bonuses • Competitive insurance benefits package includes health, dental, vision, life, disability coverage • 401(k) & Employer match • Generous Paid Time Off schedule • Parking and mileage reimbursement • Stocked snacks, sodas, coffee, and lots of treats (including healthy alternatives) • Monthly team activities include trivia nights, holiday parties and more • Access to Management and Senior Leadership • Autonomy of schedule • Monthly training and career enhancing opportunities • Tons of room for growth • Company emphasis on work/life balance