E-Commerce and Marketplace Management Expert

November 19

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🎓 Oбучаем IT-профессиям с нуля

11 - 50 employees

📋 Description

• Develop our training materials at a high professional level

🎯 Requirements

• Deep practical knowledge in the field • Ability to clearly communicate complex processes and material in a way that is understandable and applicable to international students • Excellent command of German (C1-C2), knowledge of Russian (C1-C2), English (B2) • Higher education in economics, management, logistics, e-commerce, digital marketing, or a related field. • At least 3 years of professional experience in e-commerce, preferably in Germany or another EU country, in positions such as: E-commerce Project Manager, Key Account Manager (Marketplace/E-Commerce), Brand Manager (E-Commerce/Digital), Marketing Manager, E-Commerce Consultant, SaaS Solutions Adaptation Specialist • Experience with European marketplaces (Amazon, eBay, Ozon, Wildberries, Etsy, etc.) • Knowledge of product catalog management, procurement, logistics, pricing, and operational processes • Experience with CRM systems and integrations (e.g., Bitrix, HubSpot, RetailCRM) • Basic knowledge of Excel/Google Sheets, analytics, and BI tools • Understanding of sustainable development trends in e-commerce (a plus). • Ability to clearly, structured, and visually present operational processes, key performance indicators (KPIs), and market logic. • Understanding of AI processes in marketing: automation, personalization, and analytics • Hands-on experience with Meta Ads, Google Ads, TikTok Ads, SEO/ASO • Understanding and analysis of relevant loyalty metrics: NPS, CSAT, churn rate • Knowledge of SaaS tools and digital service ecosystems • Experience building and optimizing customer support, retention, and onboarding processes. • Experience in teaching, mentoring, or public speaking would be an advantage. • Excellent communication skills and empathy.

🏖️ Benefits

• Remote work, part-time • Freelance contract