Operations Lead

🔥 16 hours ago

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Serv Recruitment Agency

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2018

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Serv Recruitment Agency is a boutique recruitment agency specializing in helping growth companies source aligned leaders to drive sustainable growth. With a focus on people strategy, Serv Recruitment Agency assists businesses in creating effective strategies to identify and attract the right talent necessary for organizational growth and sustainability.

📋 Description

• Partnering directly with the founder on operational priorities and company initiatives • Managing day-to-day team operations and ensuring projects move forward efficiently • Creating accountability systems, workflows, and processes across the organization • Leading team communication, coordination, and follow-through • Developing and maintaining dashboards, reporting, and performance tracking systems • Monitoring business metrics, marketing performance, and operational KPIs • Assisting with budget tracking, financial reporting, and business planning activities • Supporting analysis of paid advertising and marketing performance data • Identifying opportunities for process improvement and operational efficiency • Building scalable systems to support company growth • Driving project execution across multiple departments and priorities • Establishing project management and workflow tools that improve visibility and accountability • Helping leadership make informed decisions through data analysis and reporting • Managing team performance expectations and ensuring operational consistency

🎯 Requirements

• Experience in operations, business management, project management, or related leadership roles • Strong analytical and financial acumen • Experience creating systems, workflows, and operational processes from the ground up • Proven ability to manage projects and multiple priorities simultaneously • Experience working directly with founders, executives, or small business leadership teams • Strong reporting, dashboarding, and KPI management experience • High level of organization and attention to detail • Comfortable working with AI tools and technology platforms to improve efficiency • Strong communication and leadership skills • Experience in digital marketing, affiliate marketing, ecommerce, or paid media environments preferred • Familiarity with Meta advertising performance metrics is highly desirable • Ability to thrive in fast-paced, evolving environments with limited structure.