Director, Facilities Manager

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🕒 August 6

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Logo of Jones Lang LaSalle Americas, Inc.

Jones Lang LaSalle Americas, Inc.

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Support JLL’s Integrated Facility Management group on an account-based team • Lead the operation teams responsible for managing client facilities • Manage and resolve client escalations within assigned regional facilities • Ensure quality delivery of Facility Management Operations and support other JLL service lines • Ensure contract deliverables are met or exceeded, including uptime, cost savings, energy reduction, service improvements, and best-practice implementation • Lead efficient operation and maintenance of steam, chilled water, and compressed-air utility systems • Analyze trends and data to anticipate and proactively address client-environment issues • Interface with client senior management, vendors, and personnel across the organization • Use data and analytics to communicate solutions and support decision-making • Conduct planned inspections to assure service quality • Supervise JLL Engineering personnel • Monitor work requests from JLL, the client, and vendors • Improve vendor quality and service while reducing costs; hold vendors accountable to contract scope • Develop and maintain positive client relationships; resolve conflicts, complaints, and service issues • Manage routine touchpoints with regional client teams • Provide contract compliance management and quality control • Assist with JLL Engineering compliance program and ensure applicable codes, specifications, standards, policies, and regulations are followed • Manage project and operations budgets • Prepare detailed scopes of work, project costs, and regular and ad-hoc reports

🎯 Requirements

• Bachelor’s Degree in a related area or equivalent combination of education and experience • Minimum 5–10 years of relevant experience • Proven experience managing a team • Strong technical knowledge of building systems • Ability to multitask and effectively organize responsibilities to achieve goals and objectives • Self-motivated and able to work independently • Authorized to work in the United States without sponsorship • Familiarity with applicable codes and specifications • Ability to manage budgets for projects and operations • Experience preparing scopes of work, project costs, and regular and ad-hoc reports

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health

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