Service Project Manager – Signage and Lighting

🕒 May 17

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷‍♀️ Project Manager

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Jones Sign Co., Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1910

🤝 B2B

🛒 Retail

B2B • Retail • Healthcare

Jones Sign Co. , Inc. is a leading provider of signage and architectural solutions, specializing in the design, manufacturing, installation, and maintenance of custom signage for various sectors including automotive, healthcare, retail, and banking. With over 100 years of experience, Jones Sign offers a comprehensive range of services from rebranding and franchise development to interior branding and LED solutions, ensuring each project reflects the unique identity of its clients. The company is dedicated to high standards of quality and service, making it a trusted partner for multi-site branding and signage needs across multiple locations.

📋 Description

• Lead the execution of sign and lighting service, repair and replacement projects from initiation through completion • Collect and analyze site and client requirements, defining accurate scopes of work • Source, negotiate with, and manage a network of qualified subcontractors nationwide • Deliver corrective maintenance, troubleshooting, and repair solutions • Coordinate and manage the full lifecycle of service requests—from determining scope of work and dispatch to repair completion and invoicing • Ensure all service projects are delivered on time, within scope, and within budget • Develop and manage project budgets, including labor, materials, equipment, and subcontracted services • Proactively manage changes in scope, scheduling, and cost while maintaining service continuity • Serve as the primary point of contact for clients regarding sign and lighting service and repair needs • Deliver consistent updates on project status, milestones, risks, and escalations • Collaborate cross-functionally to deliver efficient break-fix, repair, and replacement solutions • Maintain accurate service records, including work orders, repair reports, photos, and closeout documentation.

🎯 Requirements

• 2+ years of experience coordinating or managing field service, maintenance, repair and replacement projects of commercial signage, lighting, electrical, EV charging stations or similar industry required • Strong organizational and project management skills with the ability to manage multiple priorities and high volume • Demonstrated ability to manage budgets, timelines, and vendor relationships • Proficiency with MS Office software • Experience with Taskray, JobScope, Service Channel, Corrigo, Verisae, or any other related program. • Excellent communication and customer service skills • Ability to problem-solve in fast-paced, service-oriented environments • Familiarity with service-level agreements (SLAs) and client-facing reporting.

🏖️ Benefits

• Health & Well-being benefits • Paid Time Off • 401(k) plan with Company Match • Leading Edge Tools & Technology • YMCA Health & Fitness Membership • Education & Advancement Opportunities • Incentive Programs • Charitable Contributions Match • And More!