Operations Manager

Job not on LinkedIn

September 25

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Kasa

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Hospitality • Technology • Real Estate

Kasa is a technology-driven hospitality company offering a curated collection of apartments, hotels, and vacation homes across the United States. Kasa provides flexible spaces for travelers, whether for business trips, family adventures, or vacations, emphasizing virtual check-in and checkout, high-speed Wi-Fi, and pet-friendly accommodations. Their properties are equipped for both short and long stays, providing a seamless experience with high-quality bed and bath products as well as 24/7 virtual guest support. Trusted by guests, Kasa locations are frequently praised for their cleanliness, convenience, and modern amenities. Kasa's innovative approach leverages technology to improve guest experiences in key cities across the U. S. , including New York City, Los Angeles, Miami, Chicago, and more.

201 - 500 employees

Founded 2016

🏠 Real Estate

📋 Description

• Lead extended on-site new property launches and transitions, ensuring smooth day-one operations and operational readiness • Provide hands-on operational leadership: model standards, stabilize property functions, and reinforce best practices • Serve as interim leadership coverage during property-level vacancies, managing operations until permanent leaders are in place • Support property hiring efforts and act as a hands-on operator until teams are stabilized • Deliver or assist with on-site training delivery when prioritized; partner with centralized training teams and reinforce training through shadowing and coaching • Act as a coach and leader, building relationships with property leaders, portfolio and hospitality operations, and centralized teams • Represent and instill Kasa’s values on-site, promoting accountability, collaboration, and a guest-first culture • Travel extensively (70–80%) and live on-site for several weeks at a time as required

🎯 Requirements

• 5+ years of hospitality management experience, with exposure to hotels, resorts, or food & beverage environments in a supervisory, training, or task force role • Proven background in new property launches, takeovers, or operational stabilization • Experience stepping into interim or transitional leadership roles, maintaining operational excellence during vacancies • Familiarity with training delivery (preferred) • Ability to travel 70–80% of the time and live on-site for extended periods (weeks at a time) • Commitment to delivering outstanding guest experiences • Willingness to learn new systems, including PMS and other operational tech tools

🏖️ Benefits

• Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees can work from anywhere, including our Kasa’s across the country! • Kasa Travel Credit: allowance of free stays and discounts for friends and family • Flexible extended time off between assignments (typically 9 days for every 21 days on-site) • Competitive compensation and benefits package (starting base pay range between $X and $Y; eligible for equity, bonus, perks, benefits, and Kasa Travel Credits) • Generous Stock Option Plan • Flexible PTO for full-time exempt employees • 401(k) Plan with generous contribution match • Health Coverage with comprehensive insurance options • Other Perks: wi-fi stipend, cell-phone reimbursement, home office stipend, and more • Opportunities for professional growth and direct impact on property launches