Keeper Security, Inc.
Cybersecurity • Enterprise • SaaS
Keeper Security, Inc. is a leading cybersecurity company known for its comprehensive and AI-enabled platform designed to protect individuals and enterprises from data breaches and ransomware. Their wide array of products includes a password manager, privileged access manager, secrets manager, and remote browser isolation services, among others. They focus on zero-trust security models, offering solutions for password management, secrets management, secure remote access, and compliance. The company serves a global clientele, safeguarding millions of users, and is recognized for its strength and cost-efficiency in password and secrets management solutions.
201 - 500 employees
Founded 2011
🔒 Cybersecurity
🏢 Enterprise
☁️ SaaS
Snapshot Analyst, Engineer
Job not on LinkedIn
October 22
Keeper Security, Inc.
Cybersecurity • Enterprise • SaaS
Keeper Security, Inc. is a leading cybersecurity company known for its comprehensive and AI-enabled platform designed to protect individuals and enterprises from data breaches and ransomware. Their wide array of products includes a password manager, privileged access manager, secrets manager, and remote browser isolation services, among others. They focus on zero-trust security models, offering solutions for password management, secrets management, secure remote access, and compliance. The company serves a global clientele, safeguarding millions of users, and is recognized for its strength and cost-efficiency in password and secrets management solutions.
201 - 500 employees
Founded 2011
🔒 Cybersecurity
🏢 Enterprise
☁️ SaaS
📋 Description
• Monitor, support, and enhance the functionality of Keeper’s browser extension and Snapshot feature ensuring seamless login autofill, web compatibility, and continuous quality improvement across web environments. • Collaborate with engineering, support, and product teams to identify, triage, and resolve browser-related issues, while also helping to improve the Fixinator codebase.
🎯 Requirements
• Monitor, support, and enhance the performance of Keeper’s browser extension and Snapshot feature. • Identify, triage, and drive fixes for login autofill and web compatibility issues. • Communicate directly with customers to confirm issue resolution and provide updates after fixes are deployed. • Troubleshoot and validate browser extension fixes or other browser-related issues reported by customers. • Collaborate with engineers to reproduce, document, and validate bugs related to browser compatibility and autofill behavior. • Proactively identify websites with autofill issues and coordinate remediation efforts. • Maintain and prioritize a backlog of known compatibility issues, ensuring continuous improvement. • Propose ideas and UX enhancements to improve the Snapshot Tool’s workflow. • Act as a liaison between Support, Product, and Engineering teams to ensure timely alignment and execution. • Conduct competitive research, including screen recordings and documentation of findings. • Generate reports summarizing insights and trends from competitive analysis. • Contribute to training and data entry efforts to strengthen Keeper’s Snapshot and product analysis tools. • Help scale the Snapshot program by onboarding and mentoring future team members. • Support improvements to the Fixinator codebase and related automation tools.
🏖️ Benefits
• Medical, Dental & Vision (inclusive of domestic partnerships) • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life • Voluntary Short/Long Term Disability Insurance • 401K (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) • Above market annual bonuses
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