KeyBank
10,000+ employees
Founded 1994
🛡️ Insurance
💼 Consulting
🏦 Banking
Insurance • Consulting • Banking
KeyBank is a full-service bank offering a wide range of financial services for individuals, small businesses, and large institutions. Services include personal and business banking, wealth management, loans, credit lines, mortgages, credit cards, and investment services. KeyBank also provides online and mobile banking tools to help customers manage their finances efficiently. With a focus on financial wellness, KeyBank offers resources to help customers understand banking basics, manage debts, and achieve their financial goals.
AI Lead
🕒 July 30
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KeyBank
10,000+ employees
Founded 1994
🛡️ Insurance
💼 Consulting
🏦 Banking
Insurance • Consulting • Banking
KeyBank is a full-service bank offering a wide range of financial services for individuals, small businesses, and large institutions. Services include personal and business banking, wealth management, loans, credit lines, mortgages, credit cards, and investment services. KeyBank also provides online and mobile banking tools to help customers manage their finances efficiently. With a focus on financial wellness, KeyBank offers resources to help customers understand banking basics, manage debts, and achieve their financial goals.
📋 Description
• Identify and prioritize high-impact workflows for agentic AI automation across business domains • Design AI agents and multi-agent systems to automate and augment business processes • Collaborate with AI Engineering, Data Science, and Product teams to translate use cases into technical solutions • Define and implement guardrails for AI agents (accuracy thresholds, explainability, bias mitigation) • Partner with Change Management Lead on providing advise/consultation on pilot programs • Track and report on key success metrics: Productivity gains, Cycle time reduction, User adoption and satisfaction, Output quality and accuracy • Continuously refine agents based on feedback, data, and evolving business needs
🎯 Requirements
• 8–12+ years experience in banking, consulting, product, or digital transformation roles • Experience leading cross-functional initiatives involving business and technology teams • Demonstrated track record and experience with AI/ML, GenAI, or automation technologies, preferably in enterprise settings • Experience in commercial banking, credit, underwriting, or operations • Familiarity with AI governance frameworks (model risk, responsible AI) • Experience working in Agile / product operating models • Background in consulting, digital transformation, or innovation roles
🏖️ Benefits
• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options
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