Field Service Engineer, Audio Visual

August 8

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Kinly

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Enterprise • Telecommunications

Kinly is a full-service audio-visual and unified communications integrator, focused on delivering workplace transformation solutions to an international client base. They specialize in consultancy, solution design, build and integration, and managing AV and UC systems to create meaningful experiences that connect people globally. With a commitment to sustainability and a global network of talent, Kinly provides expertise in workspace management, corporate communications, and event management services. Their services extend to consultancy, managed services, and global support to optimize collaboration and productivity across industries.

1001 - 5000 employees

🏢 Enterprise

📡 Telecommunications

💰 Venture Round on 2020-04

📋 Description

• Working as an AV Field Service Engineer, you will ultimately take accountability for providing reactive support and planned preventative visits for some of our customers across the corporate/private, government & retail industries. • Undertake planned preventative maintenance customer visits, keeping their Audio Visual, Video Conferencing and Digital Signage systems maintained • Work to detect and prevent potential failures before they occur, rectify any known issues and provide feedback on system status and make recommendations for system operation, future usage and reliability • Carry out reactive support calls to customer sites, to remedy a fault where it can’t be fixed via remote support • Communicate identified faults in a clear and detailed manner to our helpdesk colleagues, whilst also clearly explaining faults to the client

🎯 Requirements

• Experience in technical fault finding • Good understanding of IT networking and Microsoft is essential • Networking knowledge • Proven experience working in a customer-focused support role • Enthusiastic about training and developing a career within the AV industry • Comfortable in a field-based role • Full driving licence

🏖️ Benefits

• vehicle • benefits