Director, Product

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🕒 April 15

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Logo of Kobie

Kobie

201 - 500 employees

Founded 1990

💼 Consulting

🏨 Hospitality

📦 Logistics

Consulting • Hospitality • Logistics

Kobie is a global, market-leading, end-to-end loyalty solutions provider for the world’s most successful brands. With strategy-led technology, Kobie is consistently named an industry leader by Forrester, with a mission of growing value through loyalty. The company specializes in transforming complex customer data into actionable insights and employs composable technology, human-guided AI, and strategic services to enable loyalty outcomes across various sectors including retail, travel and hospitality, financial services, entertainment, QSR, and telecom. Its Kobie Alchemy® Loyalty Cloud platform delivers and measures loyalty experiences that set brands apart.

📋 Description

• As Director, Product you will define what Kobie's data platform means as a market-facing product: how behavioral and transactional data becomes the engine behind smarter loyalty programs, better marketing performance, and more personalized customer experiences. • You will set strategy for KLICs and the Data Engine, build the commercial model to monetize them, and ensure our data capabilities fuel AI-driven outcomes — not just move data between systems. • You will work directly with Product, Data Engineering, Client Services, and Commercial teams to convert Kobie's data assets into scalable, repeatable offerings. • Define Kobie's data product portfolio with a clear focus on marketing, loyalty, and customer experience outcomes. • Set the standard for what 'AI-ready data' means at Kobie. • Drive the long-term roadmap for data capabilities that help clients transform unified customer data into actionable audiences, personalized experiences, and measurable loyalty outcomes.

🎯 Requirements

• 8–12+ years of product management experience owning commercial outcomes for data, platform, analytics, or engagement products in technology, martech, or data-driven environments. • Demonstrated experience defining and scaling products focused on marketing, loyalty, or customer experience outcomes — not just data infrastructure delivery or database-to-database movement. • Actively uses AI in their own product workflow; can articulate where AI should assist, accelerate, or automate — and may have vibe-coded their own solutions. • Strong commercial acumen: pricing, packaging, and monetization strategy; hands-on experience with usage-based, tiered, or outcome-based pricing models; has owned the unit-of-value definition for a product. • Proven ability to influence across complex, cross-functional environments without always having direct authority — drives a sharp point of view from concept through build and first sale. • Analytical mindset with the ability to translate behavioral data, model outputs, and client feedback into strategic product decisions.

🏖️ Benefits

• Flexible Time Off to recharge when needed • Nine Company-Wide Holidays • A diverse suite of benefits prioritizing your growth, development, and personal well-being

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