Staff Solutions Architect

4 days ago

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $121k - $221.3k / year

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

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Kong Inc.

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API • SaaS • Enterprise

Kong Inc. is a company that provides a comprehensive API platform designed to facilitate API management, AI integration, and developer productivity. It offers solutions like Kong Gateway, Kong Konnect, and a variety of other tools targeted at managing and optimizing the API lifecycle. Kong's platform supports multi-cloud environments and is built to deliver high performance and security. It is notably recognized by Gartner as a leader in API management and supports innovations across industries like financial services, healthcare, and technology. The company emphasizes flexibility, security, and speed, making it a favored choice for enterprises looking to enhance their digital services through APIs. Kong also supports a robust community of developers and provides extensive integrations and plugins to streamline API management and operations.

201 - 500 employees

Founded 2017

🔌 API

☁️ SaaS

🏢 Enterprise

💰 $100M Series D on 2021-02

📋 Description

• Helping customer(s) across their entire full API lifecycle journey. Such engagements often involve remote preparation, and leading technical workshops for customer architects, developers, security and operations teams. You will be responsible for building end-to-end solution architecture, solutions, addressing technical challenges, and providing hands-on technical implementation and configuration assistance across the Kong technology suite of products. • Engaging with customers on billable projects, guiding them through the installation and implementation of Kong solutions in their environment. • Lead customer discussions, driving outcome-based professional services and providing technical thought leadership across the customer adoption journey • Collaborating internally with our Product Engineering, Customer Success, and Sales teams to ensure our customers are getting the most value out of their Kong solutions. • Building tooling for another team or the wider company to help us push our technical boundaries and improve our ability to deliver consistently with high-quality • Writing or editing technical documentation and knowledge base articles, including reference architecture materials, blogs, and design patterns based on customer experiences • Producing tooling, informational documents/white papers, and other marketing content.

🎯 Requirements

• 8+ years of relevant experience in professional services/support or other customer facing hands-on technical role • Hands-on implementation experience with API gateway and/or API integrations in customer environments • Infrastructure build experience with virtual machines or Containers using Kubernetes • Knowledge of DevOps, Security fundamentals, & Networking fundamentals • Proficient in Linux environments including Cloud and Development tooling • Kubernetes proficiency/ experience • Experience with major cloud providers such as GCP, AWS, and Azure • Experience with application development is preferred • Prior experience working in the Open Source space and/or API Management or other Middleware/SaaS software companies • Software development experience in one or more programming languages such as Java, Python, or Lua • A strong desire to tackle hard technical problems and proven ability to do so with little or no direct daily supervision • Exceptional organizational and change management skills with the ability to manage competing client demands

🏖️ Benefits

• Offers Equity • Offers Bonus • Access to healthcare benefits • 401(k) plan • Short and long term disability benefits • Basic life and AD&D insurance