Client Data and Analytics Lead

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August 27

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Kraken

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Energy • SaaS • Enterprise

Kraken is an innovative technology platform designed for the utility sector, providing an end-to-end solution that automates and enhances the energy supply chain. It manages over 60 million customer accounts and works with various energy sources, including offshore wind and grid-scale batteries. Kraken helps utilities improve operational efficiency, customer service, and innovative product development while contributing to the transition to a decentralized and decarbonized energy system.

201 - 500 employees

⚡ Energy

☁️ SaaS

🏢 Enterprise

📋 Description

• Help us use technology to make a big green dent in the universe! • Kraken powers innovative global developments in energy and builds an AI-driven energy management platform • Work directly with Kraken clients to develop modern, transformative data and analytics capabilities • Train clients on Kraken data, support reporting and analytics, and sometimes write queries and demo analytics • Advise senior client data leadership on building high-performing, business-centric data organisations and data strategy • Define and prioritize client data needs to influence the data product roadmap and partner with engineering • Train Kraken’s client delivery team to ask effective data questions and leverage data to drive business impact • Ensure clients’ reporting and analytics transition to Kraken goes smoothly and unlock full value from Kraken data

🎯 Requirements

• Degree qualified equivalent, with strong client delivery and/or product ownership experience • Several years of experience as a data analytics, business intelligence, or related field -- analytics manager, lead data analyst, analytics or data consultant or similar • Strong familiarity with modern data practices and tools • Strong facility with SQL and modern BI tools • Familiar with agile product development practices and experience collaborating with engineering • Excellent communications, collaboration and presentation skills • Strong influencing skills and ability to challenge traditional ways of thinking • Patience – our clients are undergoing huge transformations that take time and require our understanding • Experience in the energy sector a plus

🏖️ Benefits

• Certified Great Place to Work in France, Germany, Spain, Japan and Australia • Best Workplaces on Glassdoor UK (score 4.7) • Opportunity to work on clean energy and sustainable impact • Interview accommodations available via inclusion@kraken.tech