Transformation Director

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July 29

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Kraken

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Energy • SaaS • Enterprise

Kraken is an innovative technology platform designed for the utility sector, providing an end-to-end solution that automates and enhances the energy supply chain. It manages over 60 million customer accounts and works with various energy sources, including offshore wind and grid-scale batteries. Kraken helps utilities improve operational efficiency, customer service, and innovative product development while contributing to the transition to a decentralized and decarbonized energy system.

201 - 500 employees

⚡ Energy

☁️ SaaS

🏢 Enterprise

📋 Description

• Help us use technology to make a big green dent in the universe! • Kraken powers some of the most innovative global developments in energy. • We’re a technology company focused on creating a smart, sustainable energy system. • From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. • It’s a really exciting time in energy. • Help us make a real impact on shaping a better, more sustainable future. • What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. • From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry. • Why we do it: future energy will not look like energy as we know it today.

🎯 Requirements

• Experience in Australian utilities sector is highly desirable • Proven track record of leading significant business transformation projects, ideally within utilities or similar complex industries • Demonstrated ability to present and negotiating with C-suite executives, and to initiate strategic discussions • Pragmatic and effective problem solver, capable of focussing efforts on critical priorities • Strong client-centric approach with a focus on understanding and enabling client success while demonstrating the ability to manage expectations. • Collaborative team player with experience working effectively across local and global teams. • Excellent communication and facilitation skills. You are well respected with a natural gravitas. • Strong client and quality focus, with a proven ability to build and enhance customer relationships • Willingness to undertake travel to build face-to-face relationships with clients and internal teams.